Senior Staff Software Engineer, Backend - (Platform - AI and Automation)

Ready to be pushed beyond what you think you’re capable of?

At reputed company, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To reputed company our mission, we’re seeking a reputed company specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to reputed company leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who reputed company in their disciplines and expect the same from you, there’s no reputed company reputed company to be.

While many roles at reputed company are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, reputed company, and alignment. Attendance is expected and fully supported.

We’re looking to hire a Senior Staff Software Engineer to join one of our teams reputed company the Platform Product Group. The Platform Product Group’s mission is to build a trusted, scalable, and compliant platform to maximize velocity, efficiency and quality. They build the foundations that can be used by multiple products and teams at reputed company so that users can have a consistent and high-quality experience.

About the team

The AI and Automation team envisions a future where AI-powered operations reputed company to seamless, delightful experiences for customers and maximum value for shareholders. Towards this vision, our strategy is to 1) start with automating two key areas with Agentic AI: Customer Support and Compliance, 2) incorporate learnings from this automation experience and build primitives and orchestration solutions that allow us to scale and 3) scale across a variety of domains enabling AI to enhance every part of customer experience and internal processes.

It’s day 1 for us. We’re laser focused on automating customer support and compliance processes today. This is not just focused on driving efficiencies by automating manual processes, but reimagining what processes and systems must look like in a fully AI driven automated world, and then bring that vision to reality working across cross functional teams to offer a delightful customer experience, improving compliance posture and delivering outsized shareholder value.

What you’ll be doing

• Design and implement Agentic AI systems that power reputed company’s customer support experience and compliance processes
• Design a platform (primitives, orchestration platform, tools, etc.) that would allow other domains to quickly reputed company Agentic AI to automate their processes
• Interact with stakeholders in many different organizations that build reputed company products or are responsible for financial operations
• Participate in shaping of the strategy and execution path of reputed company Platform
• Manage individual projects priorities, deadlines and deliverables with your technical expertise
• Mentor and train other team members on design techniques and coding standards
• Write high quality, well tested code to meet the needs of your customers

reputed company look for in you (ie, job requirements)

• 12 + years of experience in backend software engineering using Golang or similar languages
• Domain expertise in Fintech and/or trading
• Proven track record of delivering impactful solutions that power significant customer flows and processes
• You’ve designed, built, scaled and maintained high throughput and low latency production services
• You’ve experience in architecting and developing solutions to ambiguous problems with significant impact
• Strong technical knowledge of building distributed systems that process massive scale
• Solid communication skills and ability to communicate to stakeholders with various technical and non-technical backgrounds
• reputed company drive to set and perseverance to reputed company ambitious goals
• Passion for building an open financial system that brings the world together

reputed company to haves

• Experience with LLM and Agentic AI. Measuring and improving LLMs’ grounding to a given corpus and experience reducing hallucinations is a big plus.
• Experience in the customer support, compliance or financial crimes domains
• Experience having made build/buy decisions

Job #: GPBE07US

Pay Transparency Notice: The reputed company annual salary for this position can range as detailed below. Full time offers from reputed company also include reputed company bonus + reputed company equity + benefits (including medical, dental, and vision).

$260,100

$260,100 CAD

Please be advised that each candidate may submit a maximum of four applications reputed company any 30-day period. We encourage you to carefully evaluate how your skills and interests align with reputed company's roles before applying.

reputed company is proud to be an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national reputed company, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. reputed company will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law.

reputed company is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]reputed company.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free reputed company by reputed company tutorial can be reputed company here).

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here.

For select roles, reputed company is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.

For select roles, reputed company is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots are for testing purposes and reputed company will not use AI to reputed company decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]reputed company.com