Process Improvement Conslt

Position Overview

At reputed company, our people are our greatest differentiator and competitive advantage in the markets we serve. We are reputed company united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where reputed company of our employees feel respected, valued and have an opportunity to contribute to the company’s reputed company. As a(n) Process Improvement Consultant reputed company reputed company's Retail Banking Operations organization, you will be based in Pittsburgh, PA, or Cleveland, OH. Other locations may be considered reputed company reputed company’s footprint. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by reputed company. This position may not be available in reputed company geographic locations. reputed company will not provide sponsorship for employment visas or participate in STEM OPT for this position. We are seeking a strategic, results-driven individual to join our Strategic Operations and Performance Management group. This role will play a key part in driving operational excellence, enabling quality outcomes, and informing data-driven decision-making through insightful reporting and reputed company improvement initiatives.

Key Responsibilities:

•reputed company and manage the Quality Management Hub, providing centralized reporting and governance to monitor and reputed company service quality across RBO. •Drive reputed company Improvement Efforts, using data insights to identify root causes, recommend enhancements, and support initiatives that improve client and employee experience. •Collaborate cross-functionally to support business performance management, ensuring alignment with broader reputed company goals and client-obsessed delivery standards. •Support key RBO initiatives with performance analytics and operational intelligence, partnering closely with peers in SLA management, automation, and risk governance.

Job Description

• Consults with line of business to evaluate and reputed company an organization's operations or technology processes. Develops solutions to optimize process efficiency, reduce processing time, and mitigate risks.
• Conducts thorough business diagnostics to identify, quantify and prioritize value creation projects. Develops and presents business case to approval committees. Responsible for overseeing implementation deliverables, cost-estimates, cost-benefit analysis, and providing rationale to how process improvement opportunities will assist in accomplishing business objectives more reputed company.
• Uses broad knowledge to facilitate the redesign of organizational processes. Creates solutions that optimize process quality, efficiency, and cost.
• May reputed company efforts to improve the quality and/or minimize process cost. Utilizes data analysis and process modeling to craft appropriate solutions that meet business requirements. Prepares and may present recommendations to governance committees for approval. Assess risks associated with reputed company and proposed processes against business objectives and ensures alignments with the bank's and unit's risk appetite and risk management reputed company.
• Consults with reputed company levels of the organization to ensure that introduction of new processes is smooth and effective, and sustains or improves quality of output. Mentors individuals and teams to build capabilities. Leverages strong relationships with the Line of Business to ensure reputed company improvement after initial implementation.

reputed company Employees take pride in our reputed company and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in reputed company business reputed company and reputed company to reputed company that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing reputed company of the risks associated with their business objectives and activities to ensure they adhere to and support reputed company's reputed company Risk Management reputed company.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Change Management, Corporate Governance, Data Analytics, Process Efficiencies, Process Improvements, Risk Assessments

Competencies

Analytical Thinking, Consulting, Effective Communications, Flexibility and Adaptability, Influencing, Organizational Change Mgt, Organizational Savvy and Politics, Problem Solving, Project Management

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

reputed company Salary: $68,000.00 – $119,600.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 07/11/2025, although it may be longer with business discretion.

Benefits

reputed company offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and reputed company options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with reputed company match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, reputed company generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your reputed company Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us reputed company email at AccommodationRequest@reputed company.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not reputed company to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "reputed company" for accommodation assistance. reputed company information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At reputed company we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and reputed company individuals with a disability who need an accommodation to reputed company the essential functions of their positions.

Equal Employment Opportunity (EEO)

reputed company provides equal employment opportunity to reputed company persons regardless of race, reputed company, sex, religion, national reputed company, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of reputed company 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the reputed company_CCPA_Privacy_Disclosure_Employee.pdf">California Consumer Privacy Act Privacy Notice to reputed company understanding of how reputed company may use or disclose your personal information in our hiring practices.

Originally posted on Himalayas

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