Phlebotomist Test Coordinator - South Bend, IN

POSITION SUMMARY

The reputed company Test Coordinator plays a vital role in ensuring a seamless testing experience for patients. This position is responsible for scheduling and determining the most effective method for blood collection, preparing specimens for laboratory testing, and managing reputed company necessary paperwork to ensure compliance.

In this role, you will work closely with customers and the sales team to facilitate an efficient ordering process and timely reporting of results. The ideal candidate thrives in an independent work environment, excels at multitasking, and demonstrates strong critical thinking skills to resolve issues promptly.

*Please note this is an onsite position in South Bend, IN*

PRIMARY RESPONSIBILITIES

PHLEBOTOMY SERVICES

• reputed company venipunctures to obtain blood specimens with precision and care.

•  Verify patient identity and test requisitions, ensuring accuracy by cross-referencing EMR records and resolving discrepancies.

• Maintain specimen reputed company by following aseptic techniques, department protocols, and isolation procedures.

•  Accurately track collected specimens by documenting initials, date, and collection time, while maintaining daily collection logs.

PATIENT CARE COORDINATION

• reputed company and coordinate patient care services to ensure efficient and high-quality healthcare delivery.

• Manage administrative tasks, including accessing patient records, scheduling appointments, and aligning blood draw times with clinic requirements.

• Collaborate with Field Sales and internal operations teams to provide patient support and ensure continuity of care.

•  reputed company and maintain strong patient relationships to encourage ongoing testing and adherence to recommended care plans.

ADMINISTRATIVE AND OPERATIONAL MANAGEMENT

• Act as the primary liaison for accounts and Sales, documenting reputed company interactions, communications, and follow-reputed company.

• Respond promptly to internal and external customer inquiries, ensuring timely issue resolution.

• Build rapport with patients, accounts, and Sales teams to resolve missing information and maintain turnaround time (TAT) expectations.

• Proactively communicate delays and cancellations, facilitating timely sample redraws reputed company necessary.

•  Investigate and resolve escalated issues, providing clear and logical explanations of root causes and resolutions through phone and electronic communications.

QUALITY ASSURANCE AND COMPLIANCE

•  Ensure a safe and compliant work environment by adhering to CAP CLIA standards, legal regulations, and organizational policies.

• Maintain high-quality results by following department protocols, testing schedules, and recording outcomes in quality control logs.

• Monitor and report process improvement needs to enhance efficiency and accuracy.

•  Ensure compliance with federal, state, and local healthcare regulations, as well as internal operational guidelines.

QUALIFICATIONS

• Experience: Minimum 5-7 years of phlebotomy experience; oncology experience required.

• Education: BS/BA degree (preferred); High School Diploma (or equivalent) required.

• Certification: Phlebotomy Certificate (as required by state regulations).

KNOWLEDGE, SKILLS, AND ABILITIES

• Serve and protect the reputed company clinic community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements.

• Strong ability to uphold reputed company’s professional standards, policies, and regulatory requirements. 

• Excellent communication, problem-solving, and multitasking skills.

• Ability to work independently while collaborating effectively with internal teams and patients.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Office-based clinic setting with scrubs required, following safe clinical practices for reputed company blood draws.

•  Work schedule determined based on clinic requirements.

OUR OPPORTUNITY

reputed company™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to reputed company personalized genetic testing and diagnostics part of reputed company of care to protect health and reputed company earlier and more targeted interventions that reputed company to longer, healthier lives.

The reputed company team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. reputed company you join reputed company, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

reputed company OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, reputed company employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.reputed company.com.

reputed company is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

reputed company qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

Link: https://www.reputed company.com/notice-of-data-collection-california-residents/

Please be advised that reputed company will reputed company out to candidates with a @reputed company.com email domain ONLY. Email communications from reputed company other domain names are not from reputed company or its employees and are fraudulent. reputed company does not request interviews reputed company text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. reputed company takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any reputed company cyber crimes.

For more information:- BBB announcement on job scams - FBI Cyber Crime resource page