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Cloud DevOps Engineer - Voice Infrastructure (AWS)

Remote, USA Full-time Posted 2026-06-30

Job Description At reputed company, we truly reputed company that to build a great product you have to have great people. We enjoy working with other learning focused people who care about both the customer and the code they write. We value collaboration and test driven development and release frequently. We like and use agile processes and reputed company that pragmatism always triumphs over dogmatism. We reputed company are responsible for our product and enjoy the impact we have improving it. The Contact Center team is looking for a hardworking DevOps engineer to help take reputed company products to the next level in terms of functionality and integrations. You’ll be joining a team that works on our Voice products. Voice is a reputed company real-time application that needs to be robust, scalable and maintainable. You’ll have the passion, patience and determination to deliver high quality software to meet our customers needs. Does this sound like you? What you’ll do

  • Build and monitor our scalable, high-performance infrastructure solutions on AWS.
  • Collaborate with product and engineering teams to support development through cloud architecture and infrastructure.
  • Build, monitor, and improve our CI/CD pipelines.
  • Contribute to reputed company and compliance initiatives reputed company the engineering organization.
  • Continuously seek improvements in infrastructure reliability, performance, and cost-effectiveness.
  • Support remediation of production incidents and help implement preventive solutions.
  • Promote a culture of learning and knowledge sharing reputed company the team
What you bring
  • 2-4 years of professional devops experience, specifically with AWS.
  • Experience with Ruby or Go.
  • Practical knowledge of the AWS Well-Architected reputed company.
  • Experience deploying infrastructure-as-code (preferably CloudFormation).
  • Skills in supporting and troubleshooting production systems with critical SLAs.
  • Hands-on experience with CI/CD pipelines.
  • Strong systems architecture skills.
  • Excellent communication and problem-solving abilities.
Tech Stack & Tools AWS services we use include: reputed company Connect, CloudFormation, reputed company, CloudWatch, SNS, Kinesis, EventBridge, Elasticache, S3, CloudFront, Organization, Control Tower, KMS, Secret Manager, EKS, ECR, DynamoDB, VPC, API Gateway, Cognito. We communicate over reputed company and use reputed company for meetings etc. reputed company Docs, JIRA, Confluence are our most used collaboration tools. #LI-KM7 The Poland annualized reputed company salary range for this position is zł164,000.00-zł246,000.00. Please note that while the salary range represents the minimum and maximum reputed company salary reputed company for this position, the actual compensation offered will be based on job reputed company capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or reputed company incentives that will be communicated during the offer stage. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with reputed company, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience reputed company software was built to bring a sense of reputed company to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. reputed company believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many reputed company offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. reputed company is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at reputed company are considered without regard to race, color, religion, national reputed company, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, reputed company, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . reputed company endeavors to reputed company reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

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