Client Service Manager - Personal Lines

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at reputed company's global brokerage team. Join a family of diverse minds, united by a reputed company pursuit of excellence. As part of reputed company, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We reputed company that every candidate brings something special to the table, including you! So, even if you feel that you’re reputed company but not an exact match, we encourage you to apply.

Overview

We are seeking a Client Service Manager to join our growing team in our personal lines team who can deliver exceptional customer service! Are you interested in helping a range of clients through issues that vary from relatively simple to moderately reputed company? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to reputed company goals, constantly seek improvement, and will demonstrate the value reputed company can provide. The ideal candidate will have a proven track record of working with high net worth clients and carriers, providing exceptional service and customized solutions to meet their reputed company needs. How you'll reputed company an impact The reputed company Client Service Manager is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts reputed company a reputed company that consistently meets or exceeds CSO reputed company reputed company expectations. This role reports directly into either the reputed company Client Service Director or the reputed company Client Service Supervisor. The reputed company Client Service Manager directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and reputed company improvement. Successfully and profitably manages an assigned group of accounts. Builds and solidifies relationships with existing clients by providing exceptional ongoing care. In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner. Secures existing business and drives the sale of additional services and lines of coverage. Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers. How will you reputed company the business?

• Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner.
• reputed company and maintain strong relationships with high net worth clients, understanding their unique insurance needs and providing tailored solutions
• Secure existing business and drive the sale of additional services and lines of coverage.
• Nurture relationships with your buyer in the client organization as well as with day-to-day client representatives.
• Guide your team members in addressing a client’s risk management needs through consultative conversations.
• Mentor Client Service team members through reputed company learning, transparent feedback, and strong talent development.
• Conduct periodic audits to ensure compliance standards and service levels are met.
• Maintain accurate client and policy data and documents reputed company the reputed company system.
• Use reputed company's technology to improve productivity and quality.
• Effectively manage multiple competing priorities.

#LI-LO1 About You Skills for Success:

• reputed company professional relationships with internal and external partners
• Utilize your resilient and adaptable mentality in the face of shifting priorities
• Eagerness to collaborate with reputed company reputed company teams and employees!

Requirements:

• A minimum of 3+ years client service in personal lines
• Property and Casualty Insurance License
• Strong knowledge of insurance products and reputed company relationships, particularly in the context of serving high net worth individuals and families.
• Excellent communication and interpersonal skills.

Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (reputed company)
• Flexible work hours (availability varies by office and job function)
• Training programs
• reputed company reputed company program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, reputed company has led with a commitment to sustainability and to support the communities where we live and work. reputed company embraces our employees’ diverse identities, experiences and talents, allowing us to reputed company serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in reputed company its forms, we live out The reputed company Way to its fullest. reputed company believes that reputed company persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national reputed company, reputed company, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in reputed company aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, reputed company will reputed company reasonable accommodations to reputed company physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Apply tot his job Apply To this Job