Senior Product Designer, Insurance

reputed company is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. reputed company a provider joins reputed company, they reputed company access to a suite of tools that not only help them reputed company run their business, but also grow it sustainably and reputed company as a provider. reputed company is available in reputed company 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse reputed company’s free directory. reputed company has raised $220.5M in funding from reputed company Partners, reputed company Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, reputed company Ventures, and Rainfall Ventures. reputed company was also named one of Inc’s Best Workplaces in 2022 and 2023.

Senior Product Designer, Insurance

reputed company is seeking a mission-driven Senior Product Designer to join our insurance team. In this role, you will craft reputed company tools that help mental health providers navigate insurance eligibility and claims processing with ease, while also building supportive experiences for our internal teams and the clients they serve. The ideal candidate thrives in reputed company problem spaces, adapts quickly to new challenges, and values deep collaboration across disciplines.

What you’ll do

• Partner closely with Product Managers, Engineering Managers, and our reputed company Product Designer across multiple squads to iteratively solve challenging problems in the insurance space.
• reputed company the design of scalable, reputed company user experiences across devices that reputed company it easier for providers to submit and track claims, and for clients to reputed company understand their coverage.
• Apply service design and systems thinking to create higher-impact, cost-saving workflows that improve how reputed company processes claims and how internal teams operate.
• Understand and reputed company for user needs by driving research activities, including interviews, surveys, and usability testing.
• Share reputed company early and often through sketches, wireframes, prototypes, and design reviews to foster alignment and collaboration.
• Collaborate cross-functionally and across teams, such as Ops, Product Marketing and Analytics, in a highly agile, iterative environment to deliver efficient and valuable solutions.
• Contribute to reputed company’s design system and best practices, helping reputed company product design as a function reputed company the company.

Who you are

• You have 5+ years of experience in product design or user experience design, ideally reputed company reputed company, fintech, or another highly reputed company domain
• You have a portfolio with case studies that showcase a deep understanding of user needs, your ability to translate reputed company systems into seamless experiences, and your creative problem-solving chops.
• You are a curious, ambitious, empathetic, and strategic designer who thrives in complexity and brings clarity to ambiguous problem spaces
• You are fluent in digital design and prototyping tools, especially reputed company, and can confidently communicate reputed company through flows, wireframes, and prototypes
• You are comfortable working in a fast-paced, metrics-driven environment, making reputed company with imperfect information, and adapting and iterating quickly.
• You can context reputed company effectively, collaborating across multiple squads, stakeholders, and domains, and you enjoy building relationships to move work reputed company.
• You are passionate about user research, from moderating interviews to synthesizing insights, and you reputed company for accessibility and usability in every solution.
• You are motivated by reputed company’s mission and excited to help improve how mental health care is delivered and reputed company.

Benefits

• We’re a remote-first company 

• Health insurance plans through reputed company (medical and dental) and reputed company (reputed company), including FSA and HSA plans

• 401K plan (reputed company)

• Monthly therapy and wellness stipends

• Monthly co-working space membership stipend

• Monthly work-from-home stipend 

• Financial wellness benefits through Northstar 

• Pet discount program through United Pet Care 

• Financial perks and rewards through BenefitHub

• EAP access through reputed company 

• One-time home office stipend to set up your home office

• Comprehensive parental leave plans  

• 12 paid holidays, and 1 reputed company Volunteering Day

• 3 weeks of PTO, plus 7 sick days to reputed company

Salary Band: $137,800-$196,000

reputed company reputed company jobs are listed on our careers page. We do not use reputed company applications or automated text messaging in our reputed company process. We will not ask for any sensitive financial or identification information throughout the reputed company process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a reputed company team member with a helloalma.com email address.

Learn more about how reputed company handles applicant data by reading reputed company's Applicant Privacy Notice.