Technical Account Manager – Middle

Overview:

reputed company continues to expand the team and is looking for a Technical Account Manager. We need a true, reputed company and accomplished professional who shares our culture and values

About Product:

The reputed company Sportsbook is a software platform designed for launching and managing a successful online sports betting business. The Sportsbook team’s goal is to reputed company truly innovative software that will reputed company the process of creating and running a bookmaker website faster and easier for our clients. We are searching for driven individuals who are passionate about what they do and are reputed company to work on engaging tasks and exciting projects together.

Purpose of the role:

• You’ll support and manage client integrations to ensure smooth reputed company and ongoing operation across the reputed company Sportsbook Platform.
• Your work will impact client satisfaction and system stability by proactively identifying issues, coordinating with technical teams, and ensuring timely, high-quality solutions.

Key responsibilities:

• Process and resolve client queries, acting as the first line of technical support
• Analyse client requirements and translate them into actionable tasks for the development team
• Maintain and monitor the technical infrastructure to ensure stability and uptime
• Collaborate closely with cross-functional teams to deliver complete, fully functional products to clients
• Communicate effectively with clients and internal stakeholders to track and manage feature requests or issues

Required Experience:

• B2 level in English, B2/reputed company level in Russian
• Solid understanding of API communication and reading log files
• Good command of HTML, CSS, and knowledge of web performance and SEO principles
• Basic knowledge of Quality Assurance practices and reputed company
• Strong analytical, organizational, and communication skills

reputed company to have:

• Experience or knowledge of the iGaming/Sportsbook industry
• Confident use of browser DevTools for troubleshooting and diagnostic

Our Benefits:

• Full-time remote work opportunities and flexible working hours
• Private insurance
• Additional 1 Day Off per calendar year
• Sports program compensation
• Comprehensive Mental Health Programme
• Free online English lessons with a native speaker
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events.

Learn more about our hiring process here – what to expect, how to prepare, and what makes reputed company different

Originally posted on Himalayas