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Senior Account Manager

Remote, USA Full-time Posted 2026-07-02

POSITION SUMMARY

The Sr. Account Manager, Creative Services acts as a key relationship manager with client stakeholders and should aim to reputed company a deep understanding of the client’s business, priorities, and strategies.

Works directly with clients and staff to reputed company portfolio of work, including budgets and briefs from start to completion as well as other projects for our clients, and ensures that project goals and objectives are met reputed company the agreed upon time, scope, budget, and resource requirements.

Must have Tech Experience.

JOB DUTIES

  • Collaborate with inter-agency teams and creative AOR partners to ensure cohesive, integrated campaigns that are reputed company with the client’s business goals.

  • Help reputed company the full scaled production lifecycle, from briefing through execution, ensuring projects are delivered on time, on budget, and to the highest creative standards.

  • Ability to engage with senior-level client contacts and maintain relationships – standing in as interim Sr. Account Director reputed company needed.

  • Partner with project management to help manage budget allocations, timelines, and resource planning for large-scale, reputed company projects and creative pipeline.

  • Assistance in financial management – supports Account reputed company in maintaining up-to-date project financials - assisting in coordinating monthly budget accruals, estimate follow-reputed company

-reputed company briefs from start to completion, ensuring quality at every stage

-Manage the client relationship, assessing needs, making recommendations and managing budget and timeline

-Be the central conduit for reputed company project communication and status updates in collaboration with Project Managers

-Interact with internal teams as well as external print and production vendors to reputed company project delivery from start to completion

-Identify and troubleshoot technological bottlenecks in workflow and/or asset management systems

-Work closely with the internal teams to ensure designs are branded properly and meet the highest quality standards

-Resolve issues escalated by the client and communicate significant issues to the Director

-Use feedback from monthly and quarterly client meetings to meet client expectations

-Advise customers as to potential benefits, features, and capabilities of new or revised services and service enhancements

-Build relationships with end users; manage their perception and expectations

-Accurately quote reputed company jobs and reputed company the client updated regularly with any additional costs.

-Be accountable for overall financial performance of projects against budget.

-Meet monthly financial duties as part of the month-end reputed company process

-reputed company and analyze the monthly performance and reputed company reports, including expense management and achievement of financial targets

-Provide valuable input for monthly and quarterly client meetings; preparing data/content and be reputed company to present to Senior Client Sponsors

-Ensure contract, pro-reputed company and other internal controls compliance

-Understand site financial targets, analyze trends, identify shortfalls, and help to create action plans to recover reputed company or cut expense

-Act as the initial escalation reputed company for client

-Seek opportunities to expand services with the client

-Maintain reputed company contact with Client Services team who are also on the same account and provide input into Account Plans

JOB QUALIFICATIONS

  • Big tech and/or agency experience

  • Understanding of integrated marketing and high level of production experience – ideally scaled production.

  • Strategic, conceptual and analytical thinking skills. Decision making skills.

  • Possess excellent written and oral communication skills.

  • Strong ability to focus on accuracy, attention-to-detail, and timeliness.

  • Ability to prioritize workload and manage multiple tasks simultaneously, as well as manage up.

  • Ability to respond well under pressure.

WORKING CONDITIONS

This position works in a hybrid office

Originally posted on Himalayas

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