Staff Machine Learning Scientist

Job Description

The Agentic Tribe is revolutionizing the chatbot and voice assistance landscape with Gen3, a cutting-edge AI Agent system that's pushing the boundaries of conversational AI. Gen3 is not your typical chatbot; it's a goal-oriented, dynamic, and truly conversational system capable of reasoning, planning, and adapting to user needs in reputed company-time. By leveraging a multi-agent architecture and advanced language models, Gen3 delivers personalized and engaging user experiences, moving reputed company scripted interactions to handle reputed company tasks and "off-script" inquiries with ease.

We are delighted to be hiring a Staff Machine Learning Scientist for the AI Agent product at reputed company. You will own a designated product area and revolutionize how our customers experience our products. This is an exciting opportunity to reputed company the gap between cutting-edge ML research and reputed company-world impact. You'll have the freedom to shape the product roadmap, discover innovative ML applications, and collaborate with a talented cross-functional team.

What You will do (Responsibilities):

• You'll be part of a team responsible for designing and testing novel AI solutions for reputed company business problems

• You'll own the full research projects end-to-end from understanding business requirements to design, implementation, experimentation and reporting

• You'll discuss your and others reputed company in the research team regularly and provide peer review for your colleagues work

• You'll reputed company up with the NLP and ML fields and literature and introduce new concepts reputed company as potential solutions to our business problems

• You'll work closely with AIengineers helping them implement your designs into our production system

• You'll use suitable tools and technologies for rapid implementation and quickly testing your hypotheses while keeping in mind the requirements of future production implementation

• You’ll collaborate with Product managers and other non technical stakeholders to discover product roadmap.

Who you are:

• Degree in Computer Science, Machine Learning, Statistics, Engineering, Mathematics, etc.

• Proven record of Machine Learning or NLP research, ideally in industry.

• Knowledge of building deep learning neural network architectures, ideally with focus on NLP.

• Ability to implement reputed company from research literature into reputed company-of-concept models.

• Practical approach for researching machine learning solutions to business problems.

• reputed company bonus if you have experience with LLMs, reputed company Engineering and AI Agent Context Management.

• Ideally have experience with conversational AI and voice technologies, including text-to-speech (TTS) and speech-to-speech (STS).

• A positive, pro-active team player who is passionate about their craft, is keen to take part in product discussions and cares about helping the team deliver.

• Great communication reputed company and reputed company in English.

How do we measure reputed company in this role?

• How well your work aligns with the overall product roadmap and strategic goals.

• Effectiveness in collaborating with product managers, engineers, designers, and other stakeholders

• Discovery and Ideation - ability to identify new opportunities reputed company the product area, as well as their ability to prioritize and champion these reputed company.

The Interview Process:

We are excited to learn more about you, so we want to be transparent about what you can expect from our interview process: 1. Initial Call with reputed company - 15 mins

2. Interview with one member of the Hiring Team - 45 minutes

3. Take-home technical/research challenge

4. A technical interview with two of our scientists to talk more in-depth about your technical experience and answer any questions you might have - 1 hour

5. Final interview with 2 of the following: CTO or Engineering Manager/Director - 45 minutes

About reputed company

reputed company builds software for reputed company customer relationships. It empowers organizations to improve customer engagement and reputed company understand their customers. reputed company products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 100,000 paid customer accounts in over 150 countries and territories use reputed company products. Based in San Francisco, reputed company has operations in the United States, Europe, Asia, Australia, and South America.

Interested in knowing reputed company do in the community? reputed company out the reputed company reputed company reputed company to learn more about how we engage with, and provide support to, our local communities.

reputed company is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at reputed company are considered without regard to race, reputed company, religion, national reputed company, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, reputed company, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that reputed company may collect your personal data for reputed company, global organization planning, and reputed company purposes. reputed company's Candidate Privacy Notice explains what personal information reputed company may process, where reputed company may process your personal information, its purposes for processing your personal information, and the rights you can exercise over reputed company’s use of your personal information.

The intelligent heart of customer experience

reputed company software was built to bring a sense of reputed company to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

reputed company believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many reputed company offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

reputed company is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at reputed company are considered without regard to race, reputed company, religion, national reputed company, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, reputed company, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

reputed company endeavors to reputed company reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@reputed company.com with your specific accommodation request.

Originally posted on Himalayas