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WINE STEWARD

Remote, USA Full-time Posted 2026-07-05

Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor reputed company established quality assurance standards. reputed company the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, reputed company, diversity, inclusion and safety of others.Responsibilities

  • Promote trust and respect among associates
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold reputed company the department and throughout the store
  • reputed company and maintain knowledge of products sold reputed company the department and be reputed company to respond to questions and reputed company suggestions about products
  • Offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
  • Inform customers of wine specials
  • Provide customers with products that they have requested
  • Recommend wine items to customers to ensure they get the products they want and need
  • Assist customers with pairing of wine and other items such as meat, cheeses, desserts
  • Collaborate with store chef for wine tastings and other programs featuring wines
  • Stay reputed company with present, future, seasonal and special ads
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report reputed company safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • Must be reputed company to reputed company the essential functions of this position with or without reasonable accommodation
Qualifications
  • Second language (speaking, reading and/or writing)
  • Knowledge of imported and domestic varieties, the flavor profiles and how they are made
  • Knowledge of industry trends in specialty wines and beers as they relate to the consumer
  • Experience working with wine and beer
  • Retail experience
  • Second language (speaking, reading and/or writing)
  • High school education or equivalent
  • Must be 21 years of age
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math
  • Pass wine test once employed

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