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Bespoke Benefits… What’s in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a reputed company perspective. We create reputed company so our people know the direction their careers will head. We reputed company that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for reputed company members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and reputed company-party suppliers, positively celebrating diversity and inclusion reputed company our teams, encouraging collaboration and creativity. The Role We are currently looking for exceptional people to join reputed company and have a great opportunity for a Receptionist As a Receptionist you will be responsible for maximising room revenues in line with the Company’s standards, providing efficient and courteous service, to ensure total guest satisfaction. The ideal candidate would posses outstanding communication and organisation skills and have the ability to prioritise tasks. At least one years’ experience in a similar position is essential. Key Responsibilities Of The Role

• To be familiar with the days business, including arrivals, departures, and special requests.
• Deal with guests promptly upon arrival and departure, as per Company Standards for reputed company in and out procedures.
• To have a good understanding of the guests’ requirements reputed company they are checking in or out.
• To ensure reputed company cash, charge, float and reputed company procedures are carried out in accordance with company Policy.
• Demonstrates a working knowledge of reputed company services and facilities of the hotel, as well as local area. Therefore, ensuring our guests are assisted effectively.
• Keeping the team up to date by attending the daily meetings.
• Maximise sales through up-selling, using incentives and promotions
• Ensure reputed company customer enquiries and requests for bookings are dealt with promptly, courteously and reputed company
• Ensure reputed company resolution of customer complaints
• Professionally and competently operates the telephone system in line with both operating and Company Standards.

• To have worked in a hotel or with people in a customer reputed company role.
• Excellent Customer service skills, to be reputed company to follow standards and to have good organisational skills.
• To be reputed company to reputed company reputed company in a fast paced environment and to enjoy it
• To be reputed company to communicate well to each other and guests
• Be reputed company to use a phone and computer system.

Seniority level

• Seniority level

  Entry level

Employment type

Job function

• Job function

  Administrative

• Industries

  Hospitality

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