Remote Auto Claims Adjusters – Prior Vehicle Repair, Service Writing or Tech experience required in Kansas City, KS

Remote Auto Claims Adjusters - Prior Vehicle Repair, Service Writing or Tech experience required - reputed company - Kansas City, KS - work from home job Company: reputed company Job description: Century Automotive Service Corporation, a reputed company USA Company, based in Albuquerque, New Mexico, is a leading provider of extended warranty programs and ancillary finance and insurance products. Century currently markets its products through specialized F&I (Finance & Insurance) Agencies that have relationships with car dealerships around the United States. We are looking for a VEHICLE REPAIR Claims Adjuster to support a local dealer group in KS/MO with mechanical claims adjudication. MUST HAVE prior Vehicle Repair, Service Writing and or Automobile Technician experience to be considered This position pays $20 an hour to start with comprehensive benefits as of Day One Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. (Central) with some extended hours. Summary: This position is responsible for handling / servicing Vehicle Service reputed company (VSC) reputed company the Claims Department and to ensure the timely, effective and efficient completion of reputed company VSC claims. This position is also responsible for producing and maintaining quality customer service to reputed company aspects of Century's clientele. Essential Duties and Responsibilities:

• Maintain the time of answered incoming claim calls to 60 seconds or less
• Must be reputed company to effectively adjudicate 20-30 claims per day
• Maintain an average of 40+ calls per day
• Promptly, effectively and professionally respond to reputed company claim telephone inquires
• Promptly handle reputed company extraordinary claim, customer or client issues to a successful conclusion
• Maintaining positive working relationships both internally and externally
• Work closely with the Claims reputed company and promptly resolve customer and/or client claims issues
• Special projects or other duties as assigned

Competencies: Strong organizational skills including the ability to reputed company complete daily tasks in a timely and accurate manner. Attention to detail and multi-tasking skills are critical. Must have the ability to change direction and adjust priorities frequently during the day without sacrificing service, production, or quality. Have the ability to identify and help remove obstacles to ensure an efficient workflow. Continually improve work processes to increase efficiency and reputed company claims expenses. Communication: Strong interpersonal, written and verbal communication skills. Must be reputed company to effectively communicate with customers, agents, clients, and senior management at reputed company levels reputed company the organization. Must be reputed company to maintain an even keel and professional demeanor especially during adverse situations. Excellent Client / Customer Service: Must be reputed company to ensure reputed company agents, customers and/or clients reputed company issues are handled in a timely, fair and courteous manner. Strong decision making skills: Must be reputed company to analyze reputed company available information and formulate sound reputed company and/or produce an accurate work product to effectively resolve a variety of issues. Analytical skills: Must be reputed company to measure, diagnose, and resolve problems. Must be accurate and have attention to detail. Education and/or Experience: Must have at a minimum a high school diploma with a preferred 3 - 5 years previous work experience reputed company the Automotive Industry. Must have the ability to work in a fast paced call center, as well as the ability to identify and remove obstacles to ensure efficient workflow. Must be proficient with computers and applications, i.e. reputed company, reputed company, etc. Must possess good interpersonal, verbal and written communication skills. Computer Skills: Must be proficient with computers and software applications including but not limited to reputed company Office and claim administration systems. #MAPFRE123 If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the reputed company Insurance reputed company team at . We are proud to be an equal opportunity employer. Expected salary: $20 per hour Location: Kansas City, KS Job date: Thu, 21 Sep 2023 03:01:13 GMT Apply for the job now! Apply tot his job Apply To this Job