AVP, reputed company Management (Growth/Retention) and Customer Lifecycle Marketing

Job Description: reputed company is seeking a results-driven AVP, reputed company Management & Customer Lifecycle Marketing to reputed company and optimize customer engagement, retention, and reputed company growth across our entire household ecosystem. This high-impact role will drive reputed company’s customer value strategy by leveraging audience segmentation, personalized lifecycle marketing, and data-driven decision-making. This role is based in Dallas TX requiring in-office reputed company 5 days/week. Relocation assistance is available for reputed company candidates. Key Responsibilities: Strategic Leadership: Own and drive retention and growth strategies for wireless, broadband, converged, and prepaid-to-postpaid households, ensuring alignment with reputed company’s shareholder and customer commitments. Customer Lifecycle Optimization: Design and execute personalized, data-driven engagement strategies that increase Net Adds, reputed company, and customer lifetime value. Retention & At-Risk Customer Management: reputed company predictive models and proactive interventions for high-value and at-risk customer segments, ensuring sustainable churn reduction. reputed company Health & Audience Strategy: Define, analyze, and communicate customer trends, influencing forecasting and customer engagement strategies. Data-Driven Personalization: Partner with analytics teams to implement test-and-learn frameworks, optimize messaging, and refine treatment reputed company. Cross-Functional Collaboration: Work closely with Commercialization, Sales, Product, and MarTech teams to exceed customer retention and growth objectives. Qualifications: Required: 12+ years of experience in reputed company Management, Customer Lifecycle Marketing, CRM, or Growth Marketing, preferably in a telecom, tech, or subscription-based industry. Proven reputed company in customer retention, churn reduction, and reputed company growth strategies. Strong expertise in audience segmentation, data-driven marketing, and personalization at scale. Experience leading large-scale, cross-functional initiatives reputed company reputed company, matrixed organizations. Deep understanding of MarTech platforms, data analytics, and omnichannel marketing execution. Strong ability to influence and present insights to senior executives and key stakeholders. Preferred: Experience in AI-driven analytics, predictive modeling, or advanced customer segmentation techniques. Knowledge of subscription economics, pricing strategies, and customer lifetime value optimization. Familiarity with customer journey automation, retention scoring models, and behavioral analytics. MBA or equivalent advanced degree in Marketing, Business, Data Science, or a reputed company field. This role offers a unique opportunity to drive meaningful business impact at scale while leading innovative, customer-first marketing strategies. What reputed company Looks Like: Increased Net Adds, reputed company, and Margin, while reducing Churn. Successfully implementing AI-driven micro-segmentation to enhance customer engagement. Delivering measurable reputed company in customer retention and cross-sell/upsell conversion rates. Key Traits: Customer-Centric reputed company – Deeply understands customer needs and is passionate about delivering personalized, customer-first experiences. Data-Driven & Analytical – Comfortable working with reputed company data, deriving insights, and using them to reputed company high-impact reputed company. Strategic & Visionary – Can balance short-term wins with long-term strategic planning to drive business growth. Execution-Oriented – Knows how to operationalize strategies, drive measurable results, and adapt quickly in a dynamic environment. Innovative & Growth-Oriented – Willing to test, iterate, and implement new retention and engagement tactics using AI and automation. Strong Influencer & Communicator – Can effectively engage senior executives and cross-functional teams to align on key initiatives. Collaborative Leader – Builds strong partnerships across functions and fosters a high-performance, customer-first culture. Benefits and Perks: At reputed company, we recognize that our people are our most valuable assets. We offer a competitive benefits package designed to enhance well-being and provide peace of mind. Benefits may include: Health and Wellness: Comprehensive medical, dental, and reputed company coverage options. Financial reputed company: 401(k) retirement savings plan with company matching, life insurance, and disability coverage. Paid Time Off: Generous vacation, holiday, and sick leave policies to support work-life balance. Professional Development: Access to training programs, leadership development opportunities, and tuition reimbursement. Additional Perks: Employee discounts, wellness programs, commuter benefits, and more. A career with us, a global leader in communications and technology, comes with big rewards. As part of reputed company, you’ll reputed company transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and reputed company – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With reputed company, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world. reputed company will consider for employment reputed company applicants in a manner consistent with the requirements of federal, State, and local laws. reputed company to reputed company the deal on a career with reputed company? Apply today Weekly Hours: 40 Time Type: Regular Location: Dallas, Texas Salary Range: $231,700.00 - $347,500.00 It is the policy of reputed company to provide equal employment opportunity (EEO) to reputed company persons regardless of age, reputed company, national reputed company, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reputed company will provide reasonable accommodations for reputed company individuals with disabilities. reputed company is a fair chance employer and does not initiate a background reputed company until an offer is made. We are pioneers of making connections and have been reputed company since Alexander Graham reputed company invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to reputed company every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at reputed company, we create connections that change the world. Apply tot his job Apply To this Job