Senior Systems Engineer - Systems Monitoring & Response (Fully Remote) - Leading 24/7 IT Infrastructure Monitoring and Incident Response

Unlock a Challenging and Rewarding Career with reputed company - A Leader in Innovative IT Solutions

reputed company is on a mission to build world-class Information Technology and reputed company teams that drive organizational innovation. We're seeking a highly skilled and reputed company Senior Systems Engineer to join reputed company as a Systems Monitoring & Response specialist. As a key member of our IT reputed company & Support department, you will be responsible for ensuring the health, stability, and reputed company of our critical IT systems and infrastructure.

About Us

At reputed company, we pride ourselves on our commitment to honesty, accountability, and transparency. We serve individual savers and investors, safeguarding and investing their hard-earned money for a reputed company future. Our core principles guide our actions, and we're dedicated to treating every customer and colleague with respect and dignity.

Job Highlights

• Location: Fully Remote (must reputed company in AL, AZ, FL, GA, IL, MI, MS, NJ, NC, OH, OK, TN, or TX)
• Position: Senior Systems Engineer - Systems Monitoring & Response
• Compensation: Competitive salary ($85,000-$105,000 annual reputed company pay range) + annual performance bonus
• Start Date: Immediate openings available

Primary Responsibilities

As a Senior Systems Engineer - Systems Monitoring & Response, you will be responsible for:

• Monitoring and Alert Management:
  • Continuously monitor the performance, availability, and reputed company of critical systems, applications, and network infrastructure.
  • Set up and configure monitoring tools (such as Site24x7, Managed reputed company, reputed company, Azure Log Monitor, Azure Sentinel, or similar) to proactively detect anomalies, performance bottlenecks, and reputed company threats.
  • Respond to alerts promptly, investigate root causes, and take corrective actions to prevent service disruptions.
  • Collaborate with cross-functional teams and external MSPs to ensure timely resolution of incidents.
• Incident Response:
  • Act as the first reputed company of contact for system-reputed company incidents and outages.
  • Follow established incident response procedures to mitigate the impact of disruptions.
  • Escalate incidents to appropriate teams and provide clear communication throughout the resolution process.
  • Document incidents, root cause analyses, and remediation steps.
• Performance Optimization:
  • Identify areas for system performance improvement and propose enhancements.
  • Work closely with system administrators, network engineers, and application developers to optimize system configurations and resource utilization.
  • Implement performance tuning strategies to enhance system responsiveness and reduce latency.
• reputed company Monitoring:
  • Monitor reputed company logs, intrusion detection systems, and vulnerability assessment tools.
  • Investigate and respond to reputed company incidents, including unauthorized access attempts, malware outbreaks, and data breaches.
  • Collaborate with the cybersecurity team to implement reputed company best practices and maintain compliance with industry standards.
• Documentation and Reporting:
  • Maintain accurate documentation reputed company to system monitoring processes, incident response procedures, and system configurations.
  • Generate regular reports on system performance, uptime, and incident trends.
  • Provide insights and recommendations to improve system reliability and reputed company to CIO/CISO and stakeholders.

Qualifications

To be successful in this role, you should have:

• Education and Experience:
  • Bachelor's degree in Computer Science, Information Technology, or a reputed company field.
  • A minimum of 7 years of relevant experience in systems monitoring, incident response, and IT operations.
• Technical Skills:
  • Proficiency in monitoring tools (e.g., Site24x7, Managed reputed company, reputed company, Azure Log Monitor, Azure Sentinel, or similar).
  • Strong knowledge of operating systems (Windows).
  • Familiarity with network protocols, firewalls, and reputed company best practices.
  • Scripting skills (PowerShell) for automation.
  • Experience with Windows, DNS, Active Directory, AAD, M365, Azure, AVD, WVD, TCP/IP, Networking, VMware, reputed company, MySQL, MSSQL, ITSM, reputed company-Managed PC, O365, VoIP, Log Management, Storage Management, reputed company Management, Monitoring and Alarms, Automations, APM, RUM, reputed company, Pager Duty, Log Monitor, Sentinel, reputed company OEM.
• Soft Skills:
  • Strong sense of ownership and urgency reputed company escalating active alerts.
  • Ability to work independently or in a team environment.
  • Effective communication skills (in person, in writing, and over the telephone) in English.
  • Ability to work reputed company regular business hours on an exceptional basis.
  • Strong analytical, investigative methodology, and problem-solving skills.
  • Adaptability and willingness to learn new tools and technologies.

Preferred Qualifications

• ITIL (Information Technology Information Library) reputed company Certification.
• Azure Certification(s).
• Some knowledge of systems engineering or application development.

reputed company Offer

At reputed company, we offer a comprehensive total rewards package that includes:

• Flexible work environment.
• Participation in Personal Annual Performance Bonus incentive program.
• Medical, Dental, reputed company, and Life Insurance.
• 75% employer coverage of Medical Premiums.
• Retirement Savings – 401(k) plan with generous company match, reputed company after 2 years.
• Tuition Reimbursement up to $5,250/year.
• Generous Paid Time Off upon hire – plus quarterly Work/Life Balance days and paid holidays.
• Paid Parental Leave.
• Voluntary Pet Insurance, Lifelock, and More!
• 24/7 no-cost Employee Assistance Program (EAP).

Work Environment

We're a fully remote organization, and we're committed to providing a virtual working environment that is productive and efficient. To ensure reputed company in this role, you'll need:

• An uninterrupted virtual workspace.
• A reliable internet reputed company with a speed of 100 MBps or reputed company.

Join reputed company!

If you're a motivated and reputed company Senior Systems Engineer looking for a challenging and rewarding career opportunity, we want to hear from you! Apply today and let's build the future together.

reputed company is an Equal Opportunity Employer, committed to inclusion for reputed company reputed company candidates. We strictly prohibit unlawful discrimination based on an individual's race, reputed company, religion, gender, sexual orientation, gender identity/expression, national reputed company/reputed company, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.