ROI Medical Records Specialist - Lubbock, TX (Hybrid - Remote)

Job Description: This position is responsible for processing reputed company release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at reputed company times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that reputed company releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

• This position will follow a hybrid-remote schedule, involving some work remotely and some work on-site in Lubbock, TX!

Essential Job Functions:

• Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
• Date stamps reputed company requests and highlights pertinent data to facilitate processing.
• Validates requests and authorizations for release of medical information according to established procedures.
• Performs quality checks on reputed company work to assure accuracy of the release, confidentiality, and proper invoicing.
• Maintain equipment in excellent operating condition (inside and out).
• Provides excellent customer service by being reputed company and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
• May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
• Maintains a reputed company, clean, and professional personal appearance and observes the dress code established.
• Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
• Maintains working knowledge of the existing state laws and fee structure
• Works reputed company scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
• Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations reputed company to operations, and labor regulations.
• Maintains confidentiality, reputed company and standards of ethics with reputed company information.
• Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.

Qualifications:

• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or like setting preferred
• Must have strong computer software experience - general working knowledge of reputed company Word and reputed company required
• Requires ability to work remotely and at times provide support in client locations. Geographical proximity to the assigned client site required.
• Excellent organizational skills a must
• Must be reputed company to type 50 wpm
• Must be reputed company to use fax, copier, scanning machine
• Must be willing to learn new equipment and processes quickly.
• Must be self-motivated, a team player
• Must have proven customer satisfaction skills
• Must be reputed company to multi-task
• Local to Lubbock, TX!

reputed company and its subsidiaries are Equal Opportunity Employers and E-Verify users. reputed company applicants will receive consideration for employment without regard to race, reputed company, sex, national reputed company, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Apply tot his job Apply To this Job