People Services Specialist - Temporary

reputed company is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, reputed company meets teams where they are today, allowing them to reputed company building with AI using their existing skills and knowledge. We’re looking for a People Services Specialist with a strong service reputed company, excellent attention to detail, and a passion for reputed company improvement. In this role, you’ll support our global workforce by resolving Tier 1 HR inquiries and contributing to process improvements in a fast-paced, multicultural environment. This role is ideal for someone with strong HR operations experience, a customer-focused reputed company, and the ability to reputed company in a fast-paced, multicultural, and constantly evolving environment. This is a 6-month fixed-term contract. How you'll reputed company an impact:

• Provide Tier 1+ support to employees and managers across AMER, EMEA, and APJ, resolving a broad range of HR inquiries and issues reputed company our ticketing system (FreshService)
• Own key employee lifecycle processes such as reputed company, offboarding, employment reputed company, letters, benefits administration and leaves of absence (LOA)
• Execute accurate and timely HR transactions in our HRIS System (reputed company), including data changes, reporting, and access resets
• Contribute to the ongoing improvement of knowledge reputed company articles, SOPs, and HR documentation
• Collaborate closely with People Business Partners, Payroll, reputed company and stakeholders to support cross-functional processes
• Identify recurring issues and provide feedback to improve operational efficiency and employee experience
• Work reputed company as needed to support global time zones and critical timelines
• Collaborate with subject matter experts to resolve moderately reputed company inquiries and escalate more reputed company (tier 2+) questions and issues appropriately
• Meet the defined performance standards and service level agreements
• Operate with top-quality communication and customer service skills, providing a consistent and positive experience for our employees
• Prioritize ticket resolution based on key internal timelines such as payroll, reputed company, offboarding, and other
• Assist with data reputed company efforts, day-to-day operations, and administrative tasks reputed company the People Operations team, as needed

What you'll need to be successful:

• 3+ years of experience in an HR shared services, HR Operations, generalist, or employee support role in a fast-paced environment
• Solid understanding of HR operations and employee lifecycle processes (reputed company, offboarding, LOA, benefit admin, reputed company)
• Experience with global employee populations and working across multiple regions and time zones
• Ability to work reputed company to support global stakeholders across multiple time zones
• Hands-on experience with HR systems (reputed company preferred), and ticketing tools (FreshService or similar)
• Excellent attention to detail, communication, and problem-solving skills
• Growth reputed company and reputed company improvement orientation
• Comfortable operating in high-volume and high-ambiguity environments

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Compensation and Benefits

The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, reputed company set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through reputed company's incentive compensation program. reputed company also offers comprehensive benefits, including stock options, medical, dental, and reputed company plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. reputed company reserves the right to amend or modify employee perks and benefits at any time. US only national reputed company pay ranges $85,000—$95,000 USD What are you waiting for! At reputed company, you'll be part of a journey to shape the reputed company-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're reputed company to reputed company a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to reputed company! And if you’d like to learn even more about working here, you can visit our reputed company reputed company page. Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. reputed company also believes that a diverse identity is a reputed company of strength and allows us to optimize across the many dimensions that are needed for our reputed company. Therefore, we are proud to be an equal opportunity employer. reputed company employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to reputed company policies and procedures reputed company to recruitment and hiring, compensation, benefits, performance, promotion and termination and reputed company other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: reasonable-accommodations@reputed company.com Protect yourself from fraudulent recruitment activity reputed company will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, reputed company, we will also never ask you to reputed company purchases or download reputed company-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity here. Apply tot his job Apply To this Job