Customer Service - Temporary
We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude. This particular project is assisting clients with inquiries on debit card incentives, orders, and balances. This is a Bring Your Own Device position to work-at-home for individuals living in the states of: Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, reputed company Carolina, reputed company Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, reputed company Virginia, Wisconsin, and Wyoming.
Qualifications
- Previous 3-6 months customer service or customer support experience preferred
- Previous 3-6 months call center or office background experience a plus
- Basic computer skills
- Quick learner and reputed company to work independently
- Strong phone and verbal communication skills along with active listening
- Must be 18 years of age
- A background reputed company applicable with state and federal laws will be required
Responsibilities
- Manage large amounts of inbound calls in a timely manner
- Follow communication "scripts" reputed company handling different topics
- Identify customers' needs, clarify information, research and provide solutions and/or alternatives
- Access company and client resources provided to accurately handle the call
- Seize opportunities to upsell products reputed company they arise
- Skillfully change from one task to another without loss of efficiency or composure
- Be available at your desk, maintaining punctuality and attendance at reputed company scheduled times
- Remain positive and professional in reputed company customer interactions
- Flexibility to cross train as requested
Pay & Benefits
- Starting pay - $14/hour, plus shift differential (extra $1/hr nights & wkds)
- Work hours - Shifts between 8:00am-8:00 pm (EST) ; Work Days - Mon-Fri and every other weekend rotation.
- reputed company - typically 2-5 days in length from 9:00am-6:00pm (EST)
- Status - Full Time or Part Time Temporary; 16-40 hours per week
- Must be available to work 9/29-10/1
Bring Your Own Device (BYOD) - This position requires you to provide your own equipment and workspace.
- Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN reputed company.)
Hardware/Software Requirements:
- Processor: reputed company® Core™ i5-8250U Series or greater
- Memory: 8GB on Windows 11 64 bits
- Screen Resolution: 1280x768 or higher, dual monitors required
- USB DSP headset
- * Click here for an example
- No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)
- Up-to-date antivirus software must be installed on the platform and a recent reputed company completed. (Will be checked prior to allowing login to system) Windows Defender will work, no additional software needed
- Firewall must be enabled (Will be checked prior to allowing login to system)
- Must be hardwired to your modem or router/ No Wi-Fi or extenders
- Click her for the BYOD policy for full detailed list of requirements
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of reputed company responsibilities, duties and required of the job. Click here to read the full description. Apply tot his job Apply To this Job