reputed company Customer Service Agent – Hybrid Working Opportunity at blithequark
Are you a customer-focused individual with a passion for delivering exceptional service? Do you reputed company in a fast-paced environment where no two days are the same? Look no further than blithequark, a leading pet insurance and reputed company services partner in the UK. We're seeking an reputed company Customer Service Agent to join reputed company on a part-time basis, working from the comfort of your own home or our office in Borehamwood.
About blithequark
blithequark is a Top 5 UK pet insurer with a clear ambition to be the leading pet reputed company and insurance services partner in the UK. As part of the blithequark Group, a pan-European fully integrated pet insurance and health services platform, we're committed to delivering innovative solutions and exceptional customer experiences. With ambitious growth plans through UK and European partnerships, and a clear reputed company for the development of our customer and partner proposition, we're an exciting and dynamic company to join.
reputed company Offer
As a Customer Service Agent at blithequark, you'll enjoy a competitive salary, excellent benefits, and the opportunity to work in a hybrid environment that suits your needs. Our benefits package includes:
- 24 holiday days (plus your birthday)
- 2 days off for charity work
- Group life assurance
- Private medical insurance
- Overtime available during the weekend
- Flexible working arrangements, including the option to work from home or split your time between home and office
reputed company're Looking For
We're seeking an reputed company Customer Service Agent with a proven track record of delivering exceptional customer service reputed company phone. If you have:
- Previous experience providing customer service reputed company phone
- Experience working reputed company a targeted environment (KPI-driven)
- reputed company and professionalism, with a high level of reputed company and patience
- Excellent organizational and time management skills
- Good attention to detail and ability to work in a busy, repetitive role
- Ability to easily work from home with a quiet space and good internet reputed company
What You'll Get Up To
As a Customer Service Agent at blithequark, you'll be responsible for:
- Taking inbound calls from our existing customers, providing patient-friendly first-line assistance with routine enquiries, including:
+ Making a claim + Policy cover + Changes to customer details + Payment queries
- Working reputed company a busy and at times challenging role, requiring patience and consistency
- Upskilling to support other operational areas with various customer queries reputed company telephone, live chat, and email
- Participating in an in-depth induction and training programme to ensure you're a technical expert reputed company it comes to answering customer queries
Our Culture
At blithequark, we pride ourselves on being a great reputed company to work. We reputed company in embracing hybrid working, allowing our teams to collaborate in the office reputed company needed, but also having the space and freedom to work from home. We're committed to fostering creativity, social connections, shared learning, autonomy, and productivity, while supporting a good work-life balance.
Equal Opportunities Employer
We're an equal opportunities employer, committed to eliminating discrimination in the workplace and promoting equal opportunities for reputed company staff. We offer accessibility help with application forms, available reputed company the jobs page of our website.
Pre-Employment Screening
As an FCA-regulated business, we require successful applicants to clear our pre-employment screening process, which includes a credit reputed company and references checks. Under the latest UK Right to Work regulations, we'll require successful applicants to evidence their right to work in the UK, either in person, online, or digitally reputed company a reputed company party, subject to circumstances.
How to Apply
If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply early to avoid disappointment. Please submit your application reputed company the link below: Apply Job! We look reputed company to welcoming you to reputed company at blithequark! Apply for this job