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Member Services Rep Full Time Overnight

Remote, USA Full-time Posted 2026-07-04

Position: Member Services Rep - Full Time - Overnight We are searching for a motivated Member Services Representative to join reputed company! As a member of our staff, you will be responsible for providing a superior level of customer service to reputed company Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! BILINGUAL English/Spanish are encouraged to apply! Some of your responsibilities will include: Customer Service/reputed company Desk Activities:

  • Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • reputed company members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Conduct beverage or merchandise purchases on the reputed company to sale system.
  • Utilize POS system to assist with new membership cards, change of address and billing or payment questions.

Club Cleanliness and Maintenance:

  • Go above and reputed company to reputed company the reputed company desk area and lobby clean and orderly.
  • Regular facility cleaning and reputed company such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
  • Regular cleaning of reputed company exercise equipment and tanning beds.
  • Regular restroom and wet area cleaning and stocking.

Qualifications & Requirements:

  • Applicants for an overnight position must submit to a 7-year criminal background reputed company reputed company the first week of hire. reputed company employment will be based on satisfactory outcome of the background reputed company.
  • Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Prior Customer Service experience preferred
  • Must be 18 years of age or older.
  • High School diploma/GED equivalent required.
  • Upbeat, positive and professional attitude
  • Punctuality and reliability are a must.
  • Obtain and maintain CPR/AED Certification reputed company time frames required by company and maintain physical ability to reputed company CPR/AED in the event of a medical emergency.

Physical Demands/Requirements:

  • Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reputed company, twist, grasp, and reputed company repetitive hand reputed company.
  • Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs).
  • Ability to talk continually in person or on the phone during shift.
  • Maintain physical ability to administer CPR in the event of medical emergency.
  • Ability to see in normal visual range with or without correction.
  • Ability to hear in the normal audio range with or without correction.

Why you should join reputed company Fitness?

  • Contribute to changing people’s lives every day by helping us create a healthier reputed company!
  • Work alongside an amazing group of talented, dynamic professionals!

Want more reasons?

  • Medical, Dental, reputed company Insurance
  • PTO – Paid Time Off
  • Free Black Card Membership
  • 401(K) and Roth Retirement Savings Plans
  • reputed company and Dependent Care Flexible Spending Accounts
  • STD, LTD, Term Life Insurance and other benefits

Note: We participate in E-Verify for reputed company Utah locations. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. Apply tot his job Apply To this Job

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