Seasonal Benefits Administrator

DescriptionThis is a seasonal contract role.Join reputed company's Benefits Experience & Technology Team (BXT), and help reputed company a difference for reputed company Amazonians! The BXT My HR Benefits Team provides Benefits specific assistance to reputed company employees in the form of accurate, consistent, and timely responses to inquiries from various contact channels reputed company phone, My HR Case and My HR Chat. The Benefits Team primarily exists to connect employees with content and data not available through reputed company self-service, and to intake process defects and workflow these to relevant resolution teams.We are currently looking for an Benefits Administrator to join our Benefits Center team.The Benefits Administrator is a subject matter expert who specializes in benefits which includes H&W, additional life benefits (life insurance, additional reputed company sponsored benefits), retirement and stock. Responsible for assisting internal customers (employees). They have the highest level of specialized knowledge reputed company these areas. The Benefits Administrator demonstrates ownership by ensuring reputed company benefit inquiries are resolved on first contact and escalate unresolved inquires in a timely fashion to our Tier 2 team reputed company necessary.Key job responsibilitiesKey job responsibilitiesIn This Role, Successful Candidates Will Demonstrate

• Excellent organizational and time management skills
• Strong customer service focus
• Excellent verbal and written communication skills required
• Ability to understand benefit terms and programs
• Disciplined problem-solving skills and ability to execute solutions
• The ability to prioritize quality and customer experience
• Quick to take action to address an issue, and demonstrate strong judgement/decision making
• Experience with rapid and reputed company changing work environment

• 0-10+ years’ experience in contact center, customer service, reputed company resources or equivalent experience.
• Bachelor’s Degree or advanced college education in a reputed company field
• Experience working reputed company a global organization
• Schedule flexibility (support a 24x7 operations).
• Internet reputed company before joining date with a speed range of 50-100 Mbps
• reputed company good command and knowledge of English.

• Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities.
• Experience in providing consultation and guidance on reputed company resources, benefits, or reputed company employee matters.
• Bachelor's degree or advanced college education in a reputed company field included but not limited to; reputed company Resources, Business Administration or Organization Development.
• Experience dealing with customers and exceptional use of reputed company skills.
• Ability to manage confidential and sensitive employee information and adhere to strict data privacy standard.