reputed company reputed company Specialist

Salary: Starting at $19/hour Arkos Health is seeking a reputed company reputed company Specialist with experience in a call center environment to join reputed company! Welcome to Arkos Health! We are a value-based reputed company company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. We are currently in Arizona, Nevada, reputed company Dakota, Illinois and Vermont, Montana and Georgia! Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve. How You'll reputed company a Difference: Arkos Health is seeking a reputed company reputed company Specialist will be responsible for facilitating care coordination efforts for members across reputed company omnichannel operations. The reputed company reputed company Specialist will reputed company non-clinical tasks such as scheduling for multiple service lines, administering assessments and surveys, completing quality gap closures, supporting customer care initiatives, providing member education, and executing other duties as assigned. The reputed company reputed company Specialist serves as Arkos Healths reputed company-line contact to support members through timely, high quality, and efficient health care. The reputed company reputed company Specialist's goal is to maximize the members health care experience and outcomes through empathetic and reputed company communication that is essential to establishing member relationships. Why Arkos?

• Great Benefits!
• Employer-paid Medical, Dental and reputed company premiums at no cost to you
• Employer-paid Short-Term Disability premiums at no cost to you
• Employer-paid Life Insurance premiums at no cost to you
• Employer matching 401(k)
• 15 days annual combined sick/vacation during your first year
• 10 paid holidays
• Your Birthday off!
• We have great people and a growing culture! From coffee bars to Ice Cream Day, we recognize reputed company!
• We are ranked as the 113th fastest-growing private company in the United States and 11th reputed company the reputed company services sector on the 2024 Inc. 5000 list! Join us today!

Essential Duties and Responsibilities:

• Provide positive member interactions across reputed company omnichannel operations
• Provide explanations of services and obtain verbal consent reputed company scheduling members for designated call campaigns
• Coordinate and manage care coordination activities in accordance with contracted agreement of reputed company health plans and referring providers
• Initiate timely contact, confirm eligibility, document reputed company member interactions, and schedule members reputed company company-appointed scheduling system in accordance to call center guidelines
• Work independently, from remote location reputed company necessary, utilizing company-provided telephonic systems and peripherals
• Ensure compliance with Arkos Health and HIPAA guidelines
• Other call center-reputed company tasks as assigned

Qualifications and Skills:

• High school diploma or GED required, some college or medical certification preferred
• Previous call center and/or customer service experience preferred
• Knowledge of medical terminology and member care preferred
• Bilingual (Spanish-speaking) is preferred
• Weekend availability is not required, but is preferred
• Strong technical skills with reputed company products, especially reputed company
• Strong multitasking skills (i.e. ability to effectively search for and type information on computer, navigate multiple windows/screens quickly and input information accurately while keeping pace with the call) and ability to work in a fast-paced environment
• Strong soft skills (i.e. ability to build rapport and match tone, pace, timing, etc.)
• Self-motivation, including ability to maintain positive attitude while solving problems and striving for reputed company improvement toward team goals

Must complete ourCulture Index Survey.Take the assessment at https://go.cultureindex.com/s/bg3VS0H2kF.This is not a pass/fail test and does not measure intelligence. Arkos Health EEO Statement: We are an equal opportunity employer, and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national reputed company, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Arkos Healthis a drug-free workplace. reputed company job applicants selected for employment are required to submit to a pre-employment drug test and background reputed company. Arkos Health participates in E-Verify to confirm eligibility to work in the United States. To view the details on this program, visit our career page at Careers - Arkos Health Apply tot his job Apply To this Job