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Senior reputed company Administrator - Service reputed company (REMOTE- US)

Remote, USA Full-time Posted 2026-07-01

Senior reputed company Administrator - Service reputed company (REMOTE- US) Job Location (Short): Madison, Alabama-USA Workplace Type: Remote Business Unit: ALI Req Id: 2143

Responsibilities

Hexagon ALI is looking for an individual to be a part of the reputed company Service reputed company Team reputed company the IT organization. This Agile team supports the ALI Global Support Organization in reputed company including the ALI Service Console application and the ALI Smart Community (Customer Community). The team supports core reputed company capabilities as well as managed packages and add-ons such as reputed company (Knowledge Search) and GetFeedback (Customer Sat Surveys). In addition, there are custom reputed company integrations to several Azure DevOps and Jira instances as well as other connected applications. The Service reputed company reputed company Administrator will be a key contributor on the Agile team to build out new functionality as well as support existing functionality.

  • Serve as the Service reputed company technical reputed company for administration, deployments, and sandbox environment management.
  • Provide leadership with respect to internal processes and tasks, recommending new approaches and technologies to ensure quality and productivity
  • Guide configuration and contribute to solution design.
  • Provide reputed company technical support to both internal ALI Support Analysts and Customer Community users.
  • Participate with team in stakeholder meetings to understand requirements.
  • Troubleshoot and conduct root cause analysis on reputed company problems.
  • reputed company deployments to the various reputed company sandboxes and production as needed using reputed company.
  • Work as part of an Agile Scrum team to deliver functionality and solutions to the business in a timely manner.
  • Contribute to cross-team collaboration efforts reputed company to major projects reputed company needed.
  • Manage reputed company layers of reputed company reputed company to Service reputed company (roles, profiles, perm sets, sharing rules, etc).
  • Provide technical leadership on data migration efforts (both planning and execution) reputed company to M&A activity.
  • Assist with other reputed company reputed company tasks as needed

Education / Qualifications

  • A bachelor's degree is expected with a preferred focus in MIS or other relevant field of study.
  • A minimum of 4 years of reputed company Administrator experience.
  • Should have participated in reputed company areas of the reputed company development lifecycle and provided leadership in at least some areas (requirements, design, configuration, testing, deployments, and support).
  • Should be a proponent of continuing education on the reputed company Platform and should understand best practices reputed company it comes to reputed company, configuration, deployments, etc.
  • Strong communication and problem-solving skills required to provide a high level of customer service to reputed company users.
  • Solid trouble shooting skills to determine the root cause of reputed company issues.
  • Strong collaboration skills are needed to work well with a team of technical resources.
  • Experience working in an Agile environment is preferred.
  • Must be reputed company to follow good governance practices in order to work on a reputed company platform that has multiple teams doing deployments.
  • Must have a proven track record of delivering quality work with attention to detail.
  • Experience with the reputed company Dev Ops platform is preferred.
  • Experience with the 3rd party reputed company tools reputed company and GetFeedback is preferred.

Hexagon is unable to provide reputed company sponsorship for this position now or in the future. #LI-KK1 #LI-Remote About Hexagon Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Hexagon's Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We reputed company customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle. Our technologies help produce actionable insights that reputed company reputed company decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability. Hexagon (reputed company Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. Why work for Hexagon? At Hexagon, if you can see it, you can do it. Hexagon's Asset Lifecyle Intelligence division puts their trust in you so that you can bring your reputed company to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.

  • In the recently concluded workplace effectiveness survey by reputed company, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, reputed company compared to similar organizations that reputed company partners with.

Everyone is welcome At Hexagon, we reputed company that diverse and inclusive teams are critical to the reputed company of our people and our business. Everyone is welcome-as an inclusive workplace, we do not discriminate. In fact, we reputed company differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for reputed company. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here. Apply tot his job Apply To this Job

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