Bilingual Spanish Call Center Rep - Hybrid

Bilingual Spanish reputed company Call Center Rep (Hybrid)

• This position only requires TWO days in office per month*

Bilingual Spanish reputed company Call Center Rep Job Description As a Call Center Representative, you will be responsible for handling a large volume of inbound and outbound calls reputed company to health insurance in a timely manner, following call center scripts reputed company handling different topics, identify customer needs, clarify information, assist customers in the enrollment process using sales techniques, research and provide solutions. The chosen candidate will maintain records of conversations and results and meet team/personal qualitative and quantitative targets. Bilingual Spanish reputed company Call Center Rep Additional Info:

• Responsible for answering inbound calls to process PCP Change Requests, send member ID cards, explain to members how to log into portal, and update member demographics.
• Access and interpret customer accounts and provider data to provide answers to inquiries
• Assist customers in the enrollment process using sales techniques
• Document reputed company customer interactions
• Maintain communication equipment by reporting problems
• Accomplish sales and organization mission by completing reputed company projects as assigned.
• Adhere to established quality and production standards
• Maintain customer privacy
• Protect company proprietary information

Bilingual Spanish reputed company Call Center Work Shift and Schedule: - Must be available to work any 8-hour shift between 6am-6pm on a rotating schedule (ex. 6 AM – 3 PM). - Weekend rotation: One team member out of the 14 will work a Saturday or Sunday from 9am-12pm on a rotating basis. - You’ll receive two 15-minute breaks and a 1-hour lunch during your shift. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & reputed company
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a hybrid position in Austin,TX. Application Deadline This position is anticipated to reputed company on Sep 12, 2025. h4>About reputed company: We're partners in transformation. We help clients activate reputed company and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to drive change. That's the power of true partnership. reputed company is an Allegis Group company. The company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About reputed company and reputed company Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across reputed company America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the reputed company of technology. We’re building reputed company by delivering business outcomes and making positive impacts in our global communities. reputed company and reputed company Global Services are Allegis Group companies. Learn more at reputed company.com. The company is an equal opportunity employer and will consider reputed company applications without regard to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Apply tot his job Apply To this Job