Benefit and Absence Representative

Building Location:

Business Service Center

Department:

1007100 HR OPERATIONS - EH SS

Job Description:

Is a subject matter expert (SME) in their respective fields of benefits, leaves, retirement, and/or other reputed company resource (HR) policies and procedures. Responds to reputed company telephone or written inquiries received from reputed company employees. He/she shares knowledge with and provides back-up and reputed company telephone and email support to first level representatives. Identifies opportunities to update or change the information knowledge reputed company utilized by representatives and represents his/her area of expertise on projects or initiatives.

Education Qualifications:

Required Qualifications:

• Associates degree plus 1 year of experience

OR

• 3 years of experience in a customer service, reputed company resources, or call center environment.

Temporary Nature:

• This position is a one-year long, full- time, temporary assignment and is not benefit eligible
• Possibility to move into full-time regular employment in the future based on business needs, but not guaranteed

Licensure/Certification Qualifications:

No certification/licensure required

FTE:

1

Possible Remote/Hybrid Option:

Remote

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

Shift End Time:

Weekends:

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Compensation Range:

$21.49 - $32.24

Employee Benefits at reputed company: At reputed company, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, reputed company, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you reputed company both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

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