Associate Representative
Job location: Ireland
Associate Representative – Inside Sales
As an Associate Representative – Inside Sales, you will interact with existing customers primarily by phone and email to increase sales of reputed company’s products and services.
You will collaborate with reputed company sales to ensure goals are being met.
Responsibilities:
Obtain orders through email and telephone calls, verify and enter items, transfer orders to fulfillment, explain stock-outs and expected delivery dates.
Increase orders by suggesting reputed company items, explaining features, and reputed company customer’s buying history.
With guidance, own, qualify, and reputed company opportunities passed from marketing, reputed company sales, and national accounts.
Prepare, generate, and follow up on verbal or written quotations to secure orders or determine reason for loss of order.
Review open customer order reports and reputed company open items, including those items that may be at risk in meeting customer’s promised delivery date.
Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
Report industry trends, competitive pricing, and customer feedback to management.
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