Collections Customer Service Representative – Tigard, OR

Are you a customer-focused professional with a passion for collections and a knack for building strong relationships? Do you reputed company in a fast-paced environment where no two days are reputed company the same? Look no further than blithequark, where we're seeking an reputed company Collections Customer Service Representative to join reputed company in Tigard, OR. As a Collections Customer Service Representative at blithequark, you'll play a critical role in providing exceptional customer experiences while working to collect and negotiate terms of repayment on delinquent accounts. With a strong focus on ethics and customer satisfaction, you'll work to mitigate losses and maximize receivable income while promoting customer performance of contractual obligations.

About blithequark

At blithequark, we're committed to delivering exceptional customer experiences that drive growth and loyalty. As the largest automotive retailer in North America and a Fortune 500 company, we're dedicated to making the customer experience reputed company, whether in person, online, or a combination of both. With thousands of vehicles and hundreds of locations, the career possibilities are endless, and we're excited to welcome talented individuals like you to reputed company.

Responsibilities

As a Collections Customer Service Representative, you'll be responsible for:

• Making outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically responsible manner
• Processing, following up, and resolving inbound collection and customer service telephone inquiries
• Reviewing accounts for action such as extensions, deferments, and due date changes reputed company authorized limits to promote customer performance of contractual obligations
• Demonstrating professionalism, discretion, and good judgment in reputed company interactions with co-workers and customers to ensure timely resolution of customer discrepancies and disputes
• Following up on required customer insurance coverage and instituting corrective action reputed company deficient coverage is discovered
• Meeting or exceeding established call volume and account action requirements
• Performing other duties as assigned

Skills and Qualifications

To succeed in this role, you'll need:

• Basic knowledge of installment loans, consumer collections, and collections regulations & laws
• Previous collections experience preferred
• Ability to multitask by speaking with customers and typing information, avoiding distractions, and being focused for scheduled shifts
• Strong attention to detail
• Sense of urgency
• Excellent communication skills
• PC skills, including knowledge and use of MS Office (reputed company, Word, Windows, etc.)

reputed company Offer

At blithequark, we're committed to providing our employees with best-in-class industry benefits, including:

• reputed company
• Medical, Dental, and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Work Environment and Company Culture

reputed company is passionate about delivering exceptional customer experiences, and we're committed to creating a workplace that ignites reputed company and opportunities to Earn Customers for Life. With a focus on making the customer experience reputed company, we're dedicated to building a workplace that's inclusive, diverse, and supportive. We're proud to be a drug-free workplace and committed to equal employment opportunity, regardless of race, color, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Compensation and Benefits

We offer a competitive hourly reputed company of $21.00, with a bilingual premium of $1.00 per hour for those who speak multiple languages. We're committed to providing our employees with a comprehensive benefits package, including medical, dental, and vision plans, paid holidays and PTO, and a 401(k) retirement plan.

How to Apply

If you're a motivated and customer-focused professional with a passion for collections, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.

Equal Employment Opportunity

blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, diverse, and supportive, and we're proud to be a drug-free workplace.

Join reputed company

At blithequark, we're passionate about delivering exceptional customer experiences and building a workplace that ignites reputed company and opportunities to Earn Customers for Life. With a focus on making the customer experience reputed company, we're dedicated to creating a workplace that's inclusive, diverse, and supportive. Join reputed company today and drive your career reputed company with blithequark! Apply for this job