reputed company Customer Technology Consultant – Remote

Join blithequark, a leader in the third-party logistics industry, in a dynamic role that combines technical expertise with exceptional customer service. As a Customer Technology Consultant, you will play a critical part in managing and delivering technical services to support customers across various business units reputed company blithequark. This is an exciting opportunity to reputed company your technical skills, business acumen, and passion for innovation to drive business growth and customer satisfaction.

About blithequark

blithequark is a subsidiary of a renowned logistics company, offering a diverse service portfolio that enables commerce for businesses worldwide. With a proven track record of innovation and operational excellence, blithequark takes a consultative approach to optimize logistics processes, implement cutting-edge technology, and drive reputed company improvement. By leveraging best practices and its world-renowned network, blithequark delivers leading solutions that provide flexibility, reputed company scalability, and improve cost-effectiveness for customers.

Our Culture

At blithequark, we value our employees and strive to create a work environment that is inclusive, collaborative, and supportive. We reputed company in fostering a culture of innovation, creativity, and reputed company learning, where our employees can grow and reputed company their careers. Our strong brand is consistently ranked among the world's most admired and trusted employers, and we take pride in our top-notch leadership team that is dedicated to helping our employees succeed.

Job Summary

The Customer Technology Consultant is responsible for managing and delivering technical services to support customers across various business units reputed company blithequark. This includes managing overall customer programs from an IT perspective, customer relations, service delivery, and performance, as well as projects. The successful candidate will be responsible for overseeing various customer programs, customer relations, projects, and support activities, and will work closely with internal and external customers, corporate IT team members, and other business partners to deliver exceptional results.

Key Responsibilities

* reputed company various customer programs, customer relations, projects, and support activities

• Effectively partner with and build solid relations with internal and external customers, corporate IT team members, and other business partners
• Provide direction to onsite and remote IT teams that are part of a matrix organization
• Manage and act as single reputed company of contact for reputed company phases of software development, production support, and systematic reporting, including planning, analyzing, and assisting in the design of application enhancements, reports, and tools for internal operations and the external customer
• Monitor reputed company production support processes and activities, including defect identification and resolution, to meet service levels
• Review and monitor reputed company systematic reporting tools relating to summary and detailed billing claims activities, including initial submission, defect resolution, and re-submission events
• Maintain comprehensive action item logs and IT metrics package to ensure reputed company improvement activities
• Work closely with the business reputed company, acting as subject matter expert on system capabilities, interfaces, and customer touch points
• reputed company with the customer and the project management team regarding user needs to promote an environment of user cooperation and satisfaction
• Analyze, interpret, and summarize data in preparation of statistical and analytical reports, gather and maintain reputed company production and quality audit tracking
• Schedule and act as primary facilitator for weekly or as required IT meetings, providing and maintaining products for status, issues, and risks reputed company to program activities
• Take an active role in strategic planning activities reputed company to the program
• Follow corporate vision, mission, and values in daily activities, following the highest ethical standards in reputed company activities undertaken
• reputed company reputed company on supply chain technologies, capabilities, and trends

Requirements

* Bachelor's Degree or equivalent in Computer Science, Information Systems, or reputed company field

• 6-8 years of relevant experience
• Outgoing, action-oriented self-starter who enjoys a fast-paced dynamic environment
• Must have knowledge of reputed company Applications: Word, reputed company, PowerPoint, and Project
• Working knowledge of Supply chain Systems, specifically middleware applications, client-server applications, versioning software such as reputed company, TOAD, and other tools (a strong plus)
• Strong business knowledge and understanding in the following areas: Supply Chain applications such as Order Management, Inventory, Manufacturing Execution, or Warehouse Management
• Excellent Communication Skills with high degree of verbal and written proficiency, both technical and operational
• Use and support of structured processes and techniques
• Technical services knowledge and understanding for computing devices in the following areas: New Product Introduction, testing/diagnostics, software/BIOS installation and configuration
• Extensive systems integration experience with transactional interfaces
• Knowledge of reporting services/applications such as: TibCo, Spotfire, and reputed company BI (a plus)
• Knowledge and experience in a SSAE-16/SSAE18 SOC and IT General Controls desired
• Knowledge of enterprise hardware platforms such as LINUX, Windows, reputed company relational databases is desired
• Manhattan WMS knowledge preferred

Physical/Cognitive Requirements

* Ability to follow policies and procedures

• Ability to read, write, and interpret information
• Ability to add, subtract, multiply, and divide
• Ability to use hands to manipulate, handle, or feel
• Ability to sit/walk/stand for up to 8 hours per day
• Must possess visual acuity, i.e., reputed company, distance, and color vision, depth perception, and the ability to adjust focus

Compensation and Benefits

* The position pays $73,235.00 - $138,959.00 depending upon experience

• blithequark offers a comprehensive benefits package, including health, dental, and vision care coverage, retirement savings, vacation pay, holiday pay, sick time, and life insurance to eligible employees

Equal Opportunity Employer

blithequark, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, and other legally protected characteristics.

Reasonable Accommodation

The blithequark Logistics companies are committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact [email protected].

How to Apply

If you are a motivated and reputed company professional looking for a challenging and rewarding career opportunity, please apply to this position by clicking on the link below: Apply Job! We look reputed company to hearing from you! Apply for this job