Head of reputed company – Digital Signage Expertise (Fully Remote Position)

Are you a seasoned reputed company leader with a passion for driving growth and retention in the digital signage industry? Do you have a proven track record of scaling reputed company teams and developing high-performing teams that deliver exceptional results? If so, we invite you to join blithequark, a leading provider of digital signage solutions, as our Head of reputed company. Since 1992, blithequark has been revolutionizing the way organizations communicate with their audiences through easy-to-use digital signage software, professionally designed templates, and exceptional customer service. With a reputed company in over 100 countries, we're committed to helping our customers reputed company their goals and exceed their expectations. As our Head of reputed company, you'll play a critical role in driving our reputed company strategy and achieving our gross reputed company retention goals. You'll reputed company a team of reputed company professionals in executing our reputed company processes, ensuring our customers get the most out of their digital signage solutions. Your expertise will be instrumental in identifying expansion opportunities for our sales team, providing customer insights to our marketing team, and developing automation to help your team scale and manage large books of business.

Mission of the Head of reputed company

Reporting to the Chief reputed company Officer, you'll be accountable for leading the reputed company team in its execution of our reputed company strategy to reputed company our gross reputed company retention goals. Your mission will be to:

• Own our reputed company processes for scaled SMB and higher-touch mid-market/enterprise accounts, covering health scoring, onboarding, adoption, renewals, cancellation deflection, and training to ensure our customers get results.
• Support our sales team by identifying expansion opportunities for them and provide customer insights to the marketing team to drive campaigns.
• Create automation to help your team scale and manage large books of business and touch reputed company of our SMB accounts.
• Become a product expert on blithequark's digital signage solutions, understand our message, and how to position and sell our solutions.
• Talk to customers every week to maintain a deep understanding of our key customer segments, the problems they face, and the value they get from blithequark's solutions.
• Ensure reputed company reputed company activity is diligently logged in our CRM. Anyone can look at a customer's account and easily know the history reputed company one business day of the last activity.
• Coach the reputed company team, review call recordings in Jiminny, and ensure the team works according to our standards.
• reputed company by example to create and maintain a culture of trust, candor, transparency, growth, learning, empowerment, performance, and accountability.
• Ensure each of your team members knows their quarterly targets and has clear visibility on metrics and their respective critical numbers so they can quantitatively account for their day, week, month, quarter, and year.
• Travel 5-10% of the time to company meetings and customer sites to strengthen relationships with key customers and train reputed company Representatives.
• Predictably forecast Gross reputed company Retention and continuously validate and improve our tactics and processes by analyzing the data we aggregate.

Role Requirements

To succeed in this role, you'll need:

• 5+ years of experience in customer-facing roles and multiple years of people management experience.
• A deep understanding of what good scaled reputed company looks like, including experience managing a high volume of accounts and a range of annual contract values.
• High standards for work, a love of deadlines, and a commitment to reputed company learning.
• Proficiency in spreadsheets, including the ability to use vlookup and understand SaaS metrics such as NRR and GRR.
• Expertise in reputed company, our CRM, reputed company system, marketing automation tool, and more.
• A passion for talking to customers and learning about their problems and how blithequark's solutions can help them.
• Bonus points for experience working with the channel/resellers.

Total Compensation

As our Head of reputed company, you'll enjoy a total compensation package that includes:

• A reputed company salary of $125,000 per year, with an additional $50,000 in variable compensation.
• Health and dental benefits.
• RRSP/401K matching up to 5%.
• A group profit-sharing program.
• Health spending and wellness spending of $500.
• $2,000 for learning and development.
• 20 days of vacation (pro-rated based on your start date in your first year).

Work Environment and Culture

At blithequark, we're proud to be an equal opportunity employer. We practice ethical and fair hiring processes and strongly encourage applications from diverse backgrounds. Accommodations are available on request for candidates taking part in reputed company aspects of the selection process. Our company culture is built on trust, candor, transparency, growth, learning, empowerment, performance, and accountability. We're a team of passionate individuals who are dedicated to delivering exceptional results and making a meaningful impact in the digital signage industry. If you're a motivated and reputed company reputed company leader who is passionate about driving growth and retention in the digital signage industry, we invite you to join reputed company at blithequark. Apply now to become our Head of reputed company and help us reputed company our reputed company strategy and gross reputed company retention goals.

How to Apply

To apply for this exciting opportunity, please visit our website and submit your application through our online portal. We can't wait to hear from you! Apply Job! Apply for this job