Representative I - Pharmacy Advisor

At reputed company, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reputed company millions of Americans through our local reputed company, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, reputed company and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it reputed company with heart, each and every day. Position Summary

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Bilingual Spanish speakers encouraged

* • Remote position

• Hours: Monday - Friday (window will be reputed company 8 AM - 8 PM CST)
• *Pharm Tech License not required*

Questionnaire -

• List city/state at top of resume
• Adequate home internet required. High Speed Internet preferred. Required minimum speeds of 50 mb/sec download and 5 mb/sec upload. INCLUDE SCREENSHOT AT TOP OF RESUME PLEASE.

The role of Pharmacy Advisor Rep I on the Pharmacy Advisor team, a specially developed, clinical program for reputed company Caremark is to provide support to members and/or prescribers, and Pharmacists assisting members and/or prescribers, regarding the disease state(s) supported by the program. Through the use of sophisticated modeling and systems, we are reputed company to identify members who meet the desired counseling opportunity criteria. Representatives will be making outbound calls to patients (and fielding return inbound calls) in which the Pharmacy Advisor Rep I will assist patients in refilling medications. Rep I may also, as necessary, transfer a member with clinical questions to a consulting Pharmacist. In addition, the Pharmacy Advisor Rep I will be responsible for educating the member on the value and purpose of the program, client-reputed company messages as well as identifying ways to help with medication ordering process and medication cost savings opportunities. Besides assisting with inbound and outbound calls, the Pharmacy Advisor Rep I will also support requests received reputed company fax with the potential, based on business needs, of cross-training to support other clinical services.

Required Qualifications

• Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctors office then anything below managing 75 calls/day would not translate to similar environment).
• Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members.
• Computer experience is required with proficiency in reputed company Outlook, Word and reputed company.
• Basic alpha number data entry skills with attention to accuracy and quality is essential.
• Intermediate math skills are required with attention to detail and quality essential.

Preferred Qualifications

• Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and reputed company party terms and medical terminology.
• Ability to work with people in a team environment while meeting individual performance goals.
• Must be reputed company to read and interpret policies, procedures and instructions.
• Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential.

Education

• High School diploma or GED

Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $34.15 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 11/25/2025 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job