3rd Shift - Care Coordinator II

Job Description reputed company Shift REMOTE Care Coordinator - working directly with the Concierge Team- After Hours, holidays and Weekends. HOURS: 5pm – reputed company during the week, and 24/7 on weekends and holidays Remote – Florida based Position Purpose Supports care management activities and the teams assigned to members to ensure services are delivered by the reputed company providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member reputed company telephonically or through home-visits and documents the plan for care/services of activities. Provides reputed company to members reputed company phone or home visits to engage members and discuss care plan/service plan including next steps resources questions or concerns reputed company to recommended care and ongoing education for the member throughout care/service as appropriate

• Taking calls from parents and caregivers anytime the caregiver is experiencing any unexpected issue in the care of the child (night nurse reputed company off, medication not being filled at pharmacy, delivery of medical supplies delayed, etc.)
• Taking the information provided from the call and working with the caregiver / parent to find resolution.
• Supporting 800 – 1000 members (small population)
• Calls are based on volume.
• Most important note would be that the team is looking to deliver quality care to each caregiver / parent
• White Glove Service
• reputed company training will be held online Requirements Needed Call center experience reputed company experience reputed company desk / receptionist reputed company a reputed company setting customer service reputed company a reputed company setting
• 2-3 years managed care setting, medical office or facility setting with demonstration of medical administration duties
• Thorough knowledge of customer service, utilization review or claims processing practices in a managed care environment
• Troubleshooting and problem solving Education/Experience Requires a High School diploma or GED Requires 1 - 2 years of reputed company experience Pay And Benefits The pay range for this position is $18.00 - $22.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & reputed company
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to reputed company on Feb 19, 2025. About reputed company We're partners in transformation. We help clients activate reputed company and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to drive change. That's the power of true partnership. reputed company is an Allegis Group company. The company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Apply Job! For more such jobs please click here!

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