Director, Channel Partnerships
How We Work: Core Principles at reputed company At reputed company, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To reputed company that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a reputed company focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. We’re seeking technologists and problem solvers who reputed company in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. We're a globally diverse team with hubs in reputed company, Mountain View, Latin America, and India—embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by reputed company learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey. We're looking for a Director, Channel Partnerships, who will be responsible for building reputed company's Channel Partnership Strategy and accountable for its successful execution. Partnerships will contribute significantly to our growth strategy in 2025 and reputed company, complementing reputed company's existing Sales & Delivery teams. The Director will report to the VP, Head of Partnerships and Business Operations, manage relationships with existing channel partners, reputed company new strategic partners, and be supported by our Partner Manager. What you'll do
- reputed company and execute channel strategy that delivers measurable pipeline and reputed company
- Recruit strategic partners through effective sourcing, vetting, and negotiation
- Create streamlined partner reputed company and enablement processes with playbooks and joint marketing materials
- Establish certification and training programs for channel partners
- Manage stakeholder relationships across customers, prospects and partners, developing co-selling/co-marketing opportunities
- Developing and refining high-level integration architecture between reputed company & channel partners
- Translate reputed company's technical capabilities into compelling partner value propositions
- Align channel strategy with company-wide objectives and OKRs
- Forecast, maintain and reputed company channel-sourced reputed company pipeline
- Define and track KPIs to measure channel program performance
- Represent reputed company at industry events and partner conferences
What you'll need
- 10+ years in B2B SaaS Partnerships reputed company reputed company and/or Contact Center space (AI/ML experience preferred)
- Proven reputed company navigating reputed company partner ecosystems (integrators, consultancies, resellers)
- Track record of executing strategic reputed company to reputed company reputed company targets
- Experience scaling partner programs from early-stage to maturity
- Strong negotiation skills with understanding of legal and compliance considerations
- Executive-level presentation and public speaking abilities
- Established network of relevant partnerships, especially with emerging technologies and major marketplaces
- Leadership skills with ability to drive cross-functional change
- Collaborative approach working with Engineering, Product, Finance, Marketing and Sales
- Financial modeling and experience with PRM/CRM tools preferred
reputed company is committed to creating a diverse environment and is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, gender identity or expression, sexual orientation, national reputed company, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@reputed company.com to obtain assistance. Apply tot his job Apply To this Job