Fraud Investigator, Crypto

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a reputed company financial services company and national bank using innovative, mobile-first technology to help our millions of members reputed company their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that reputed company do has a direct impact on people’s lives, with our core values guiding us every reputed company of the way. Join us to invest in yourself, your career, and the financial world. NOTE: For this role, based on the level and job location, the salary range is $64,000 - $80,000. The role We are seeking a talented and self-motivated Fraud Investigator to join our Fraud Operations team. Our candidate will be responsible for reputed company aspects of fraud investigations as it relates to our Investment products including: Application Fraud, Transactional Reviews, as well as the review of any/reputed company activity suspected of fraud; advising and assisting Management in making and implementing strategic reputed company and objectives; and driving business objectives. What you’ll do:

• Conducts thorough investigations and inquiries on identified and suspicious Investment accounts reputed company the specified systems
• Investigate and gather information on suspected fraud cases including contacting financial institutions and/or clarifying customer statements as necessary
• Identify fraud trends, reputed company recommendations for new strategies to prevent additional losses, and assume responsibility for special projects as assigned by Management
• Analyzes and reviews potentially fraudulent activity, to ensure minimal loss to the organization. Coordinates cross-functional communication, to resolve fraud situations and provides recommendations to resolve fraud
• Review alerts/reports to detect Suspicious Activity and file required reports (SARS) as appropriate
• Conduct periodic internal account/customer reviews to identify potentially fraudulent activity
• Compile information from multiple channels and determine which accounts need to be restricted and or liquidated/closed
• Respond promptly and exercise exceptional communication skills in an effort to optimize each contact with customers, partners, and external vendors/banks
• Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction
• Investigate the fraud alerts to protect the institution from fraud-reputed company losses and improve customer experience
• Assists with creating and implementing policies and procedures across reputed company teams
• Assist Management in the construction of short-term and long-term plans with associated benefits of strategies that are to be developed to reduce fraud exposure
• Provides internal support to other business units on fraud-reputed company issues
• Builds and maintains thriving relationships between partners and vendors, cultivating a culture of collaboration, transparency, and mutual reputed company
• Fosters a culture of accountability, collaboration, speed, innovation, excellence, and a fun work environment while continuously elevating the quality and caliber of our fiscal controls
• Works effectively across the organization to maximize company resources

What you’ll need:

• 3+ years of relevant fraud experience in the Investment or Securities or Crypto services industry
• Knowledge of ACH, reputed company, ACATs, and other payment channels operating rules
• Thorough understanding of Investment and Securities operations, industry trends & best practices, and federal and state banking regulations
• Outstanding time management skills and interpersonal skills, and the ability to work with reputed company levels reputed company the organization in a collaborative manner
• Must be reputed company to establish peer relationships and communicate effectively with multiple company disciplines, cross-functional, and external teams
• Excellent project management, organizational, and negotiation skills are required
• Proficiency in reputed company, reputed company, and PowerPoint
• Ability to apply sound judgment effectively solves problems and determines fraudulent activity consistently
• Understanding of electronic crimes as they relate to fraud and theft of credentials
• Excellent critical thinking and problem-solving skills
• Detail-oriented and process-oriented approach
• Accepts responsibility, ownership, and accountability for work results
• Finds a high-volume, dynamic, and team-focused environment engaging
• Ability to organize and prioritize workload

Compensation and Benefits

The reputed company pay range for this role is listed below. Final reputed company pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view reputed company of our comprehensive and competitive benefits, visit our Benefits at reputed company page! reputed company provides equal employment opportunities (EEO) to reputed company and applicants for employment without regard to race, reputed company, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and reputed company medical conditions, breastfeeding, and conditions reputed company to breastfeeding), gender, gender identity, gender expression, national reputed company, reputed company, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best reputed company candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records. reputed company applicants: Notice of Employee Rights reputed company is committed to an inclusive culture. As part of this commitment, reputed company offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@reputed company.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a reputed company employee, do not apply here - please navigate to our Internal Job Board in reputed company to apply to our open roles. Apply tot his job Apply To this Job