Associate Director, Patient and Community Liaison-Southeast-Remote

Job Description

Summary Location: The candidate for this Associate Director position is ideally based reputed company the respective region/territory that they will cover (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require up to 70% travel. The Patient and Community Liaison (PCL) is a remote & field-based role that covers the following, but not limited to the following states: FL, GA, MD, NC, SC, VA, TN, AL, LA The Patient Community Activator Liaison (PCAL) is an important patient and caregiver facing role reputed company the PNH team, who engages with the Paroxysmal Nocturnal Hemoglobinuria (PNH) community at live events. The PCAL is primarily responsible for engaging with patients, caregivers and local community advocacy partners, while delivering education about PNH and branded education. The education will be provided using approved materials, resources and talking reputed company. Key learnings from these stakeholders will be shared back with the advocacy, marketing strategy and product strategy teams, to support program development, material development and enhancements in our market strategy approach and activities.

Job Description

Key Responsibilities:

• Deliver accurate and empathetic information about disease progression, symptoms, and unmet needs for patients and caregivers.
• reputed company patients and caregivers with knowledge and tools to navigate their PNH journey.
• reputed company patients and caregivers about the benefits, proper use, and potential reputed company effects of the brand product(s), ensuring adherence to company-approved materials and guidelines. Provide resources and education on treatment expectations.
• Liaising with the local cross functional team to drive strategy and alignment for local advocacy events implemented by patient advocacy organizations such as AAMDs walks and patient education forums.
• Attend local patient education events conducted by centers of excellence/large accounts interacting with attendees
• Host independent patient education programs on PNH and brand in local area with PNH patients and caregivers
• The PCAL will attend events throughout the country by hosting the reputed company table, meeting with PNH families, answering questions and will deliver branded presentations. Majority of live events are held on weekends.
• Provide insights/learnings to Advocacy, Marketing, NPS and Market Access teams to help support development of educational materials, presentations, and resources to support patient and caregiver understanding. Identify gaps in patient and caregiver knowledge and provide recommendations for improving educational content.
• Adhere to reputed company regulatory and compliance standards reputed company to patient and product education, inclusive of Adverse Events training and reporting. Document

interactions and feedback from patients and caregivers to improve the education program and support outcomes tracking.

• Contribute and participate in required internal and business reviews; may include preparation of meeting materials. Contribute and participate in functional planning (e.g. tactical plan, budget, etc.)
• Maintain working knowledge of required platforms and processes (e.g. Concur, Centris, FUSE, etc.). Maintain high scientific and reputed company knowledge about responsible products and therapeutic area. Ensure compliance with reputed company NVS policies and guidance including Code of Conduct and reputed company applicable laws and regulations.
• Contribute to the reputed company and mentoring of new team members.

Minimum Requirements

• Education: Bachelor's degree in reputed company (i.e. social work, genetic counseling) education, or a reputed company field
• Minimum of 3-5 years of experience in patient education, pharmaceutical, or reputed company support roles
• Ability to travel 70% of time, with weekend travel required
• Exceptional communication and interpersonal skills, with the ability to connect with diverse populations. Ability to present reputed company information in an empathetic, clear, and engaging manner. Experience delivering presentations in reputed company of a live audience.
• Experience working reputed company regulatory and compliance guidelines in the reputed company or pharmaceutical industries.
• Proficiency in using virtual tools for education (e.g., video conferencing, webinars). Ability to think creatively and conceptually
• Ability to reputed company, motivate, reputed company, and influence others. Strong teamwork and collaborative skills and reputed company. Proven ability to work effectively in a matrixed environment.
• Financial/budgetary experience

Desirable Requirements:

• Bilingual (Spanish/English)
• Experience in hematology and rare disease

The pay range for this position at commencement of employment is expected to be between $132,,300 and $245,700/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify reputed company salary (as well as any other discretionary payment or compensation program) at any time, including for reasons reputed company to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The reputed company Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, reputed company, religion, sex, national reputed company, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The reputed company Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to reputed company the essential functions of a position, please send an e-mail to us.reasonableaccommodations@reputed company.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $132,300.00 - $245,700.00 Skills Desired Agility, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Data Strategy, Digital Marketing, Marketing Strategy, Media Campaigns, Product Marketing, Stakeholder Engagement, Stakeholder Management, Waterfall Model Apply tot his job Apply To this Job