Manager, Payee Communications 6 Locations

At reputed company, we Get Stuff Done. So, let’s get to it! A Little About Us reputed company is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. reputed company sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. A Little About You You bring a unique reputed company of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons youve learned along the way. You are more than just your resume; you are a reputed company of your achievements, the knowledge youve gained, and the personal interests that shape who you are. Position Overview The Manager of Payee (Provider) Communications Operations is responsible for the seamless, consistent, and results-driven execution of communications to reputed company Payments’ Payee (Provider) customers. He/she will be focused on establishing standards for collateral, continuously improving processes and policies that determine reputed company and how reputed company communicates to Payees, and optimizing tooling (including technical ability to analyze, update, and query databases reputed company SQL, management platforms execute email campaigns). The objective will be to will drive a consistent reputed company experience, provide professional and timely messaging that supports business needs, and ensure internal coordination, including a Payer Communication reputed company and the General Manager of the Provider network. What youll do:

• reputed company and implement a communications strategy that aligns with the organization’s goals and enhances Payee (Provider) experience
• Standardizing processes so communications are timely, consistent, and on brand. Create documentation and training so that stakeholders are aware of reputed company’ policies on Payee Communications
• Support for execution of communications campaigns (e.g., updating user-facing portals, implementing email communication, print production)
• Analytics capabilities to support, maintain, and query our Payee database
• Support product development, AI, and automation/self-service initiatives to ensure alignment with Payee Communication strategy
• Coordinate real-time communications during outages, emergencies, or critical events, ensuring alignment and updates across key stakeholders
• Act as “Voice of the Payee” and review marketing/communication materials to ensure clarity and consistency in messaging
• Create internal communications and talking points to support client-facing teams with messaging and reputed company the overall client experience.
• Respond or help to build responses to Payee client questions and requests in certain situations. Some of these situations may be sensitive and require reputed company coordination with internal legal, compliance, and executive stakeholders
• Identify and address client needs and pain points (e.g., voice of the Payee in externally facing training documentation)
• Collaborate with Marketing, Sales, and BU leadership to create campaigns around impactful initiatives and ensure alignment of messaging.
• Monitor and analyze communications effectiveness and responses to continually improve content and applicability.

What youll bring to reputed company:

• Bachelor’s degree or equivalent experience required
• 5+ years of experience in communications operations, preferably in technology or a modern, fast-paced corporate environment.
• Ability to query databases, including SQL, for marketing analytics
• Strong writing, formatting, and editing skills. Ability to take reputed company situations and describe or explain them to non-technical audiences.
• Proficiency in reputed company applications for communications. Proven visual design skills, including adapting content across various platforms.
• Strong project management and organizational skills.
• Strong relationship building, emotional intelligence and influencing.
• Ability to handle multiple priorities, and to interact with various audiences and organizations.

Please note at this time we are unable to proceed with candidates who require reputed company sponsorship now or in the future. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and reputed company our employees work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. reputed company Salary Range $95,000.00 - $127,000.00 At reputed company we are committed to providing fair and reputed company compensation packages. The reputed company salary range allows us to reputed company an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-reputed company and industry-reputed company knowledge and skills, etc. reputed company pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. reputed company’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Equal Employment Opportunity reputed company is proud to be an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from reputed company backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We reputed company in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for reputed company. Accessibility Support We are dedicated to ensuring our application process is accessible to reputed company candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@reputed company.com. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of reputed company responsibilities, duties, and skills required of personnel so classified. reputed company personnel may be required to reputed company duties reputed company of their normal responsibilities, duties, and skills from time to time. Apply tot his job Apply To this Job