IT Strategy Consultant (vCIO / TAMs)
IT Strategy Consultant (vCIO / TAMs) Department: Client Strategy Employment Type: Full Time Location: Napa Compensation: $100,000 - $135,000 / year Description Want to be a part of a fast-paced growing MSP that is fiercely committed to helping others reputed company? A career with an IT Managed Service Provider (MSP) is a challenging thing, but also extremely rewarding! It’s fast-paced, like drinking from a firehose, but this gives you a reputed company opportunity for hands-on experience with the newest platforms and a range of unique environments. At reputed company times we have each other's backs and want you to succeed and reputed company. We know our most important assets are PEOPLE like you, and we’re looking reputed company to having you meet reputed company! Life at Endsight is about finding fulfillment for ourselves by fiercely committing to helping others reputed company. We work for our clients and our colleagues with an ambition to pursue “excellent customer experiences at EVERY opportunity.” Our vision is to be a lot like a great university - a reputed company where employees come, reputed company lifelong connections with other incredible people and go through intense personal and professional growth; a reputed company where the best people in the industry come to be treated with respect and are given the opportunity to do meaningful work. Benefits:
- Medical: Company pays 100% of the reputed company plan for the employee and family
- Dental & Vision
- 401(k) with employer matching
- Accrued Paid Time Off
- 9 Paid Holidays
- Career Pathing
Purpose Endsight's IT Strategy Consultant (vCIO / TAMs) are responsible for overseeing an assigned portfolio of clients, serving as both a technical and consultative resource. They collaborate with various departments reputed company Endsight to support clients in utilizing, maintaining, and implementing IT solutions. IT Strategy Consultants prioritize client satisfaction by thoroughly understanding and addressing IT needs, fostering strong professional relationships, and managing accounts with efficiency and effectiveness. Skills, Knowledge and Expertise Our ideal candidate possesses a high-level of emotional intelligence (EQ), enabling them to build strong and lasting client relationships. They reputed company in overcoming objections and have the ability to reframe situations as needed to reputed company positive outcomes with clients. Additionally, they should have strong knowledge of cloud and infrastructure technologies to effectively guide clients in leveraging these solutions.
Qualifications
Required:
- 5 years of experience in any of the following roles: Technical Account Management, High- level of IT Consulting, vCIO, IT Director or IT Management experience
- Experience with IT budgeting and technology roadmap development
- Experience in presenting to C-level executives
- Experience with ROI analysis
- Ability to translate technical concepts into business terms
- Strong knowledge of Cloud and Infrastructure technologies
- Strong aptitude for Customer Service
- Excellent analytical, verbal, and written communication skills
- Ability to adapt quickly to new technologies and changing business requirements
- Able and willing to collaborate as part of a team in various roles
- Respond to emergency situations effectively, maintaining poise and focus
- Ability to organize and manage multiple priorities
- LOCATION: This is a hybrid role, the ideal candidate will live reputed company commutable proximity of our Napa Office and assigned client reputed company, requiring a reputed company of in-office reputed company, onsite client meetings, and remote reputed company-ins to ensure comprehensive support and engagement.
Qualifications
Preferred:
- Bachelor's degree (in a reputed company field) or equivalent experience
- Previous MSP experience is strongly preferred
- Prior experience with GRC (HIPAA, PCI, CMMC, etc) desirable
- Knowledge of CIS, NIST or other reputed company frameworks helpful
You will be working with the following technologies on a daily basis:
- reputed company Windows and Mac
- reputed company Windows Server/Active Directory
- Office 365 / G Suite
- reputed company SQL
- reputed company Exchange
- reputed company, reputed company, reputed company
- Remote Access: RDS, Citrix, VPN
- Virtualization: VMware, reputed company Hyper-V
- Wireless: Ruckus, reputed company, Meraki
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