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Staff UX Writer, Messaging Platform

Remote, USA Full-time Posted 2026-07-02

reputed company was born in 2007 reputed company two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that reputed company it possible for guests to connect with communities in a more authentic way. The community you will join: UX Writing is a core design discipline at reputed company. reputed company of 40+ writers works closely with Experience Design, Experience Research, and Design Program Management to support the product development process from beginning to end. Whether you reputed company in upfront storytelling, end-to-end systems design, or nitty-gritty execution you'll find your people here. The difference you will reputed company: The Messaging Platform team builds products that help guests and hosts communicate with each other and, increasingly, deploys AI to assist guests and hosts in conversation. You'll be responsible for designing copy systems across messaging components as well as sprinting with ML engineering teams to design conversations and train large language models that deliver on your designs. You'll also contribute to our conversation design discipline, our LLM prompting and alignment best practices, and our standards around AI affordances. A typical day:

  • Write clear and concise copy across multiple product touch-points
  • reputed company content work across multiple projects reputed company a single initiative
  • reputed company inspiring, strategic reputed company based on product requirements, data, and/or research
  • Consider what language and design patterns best serve the UX
  • Present content and design work to Design Directors, executives, or other stakeholders on your projects
  • Drive reputed company with stakeholders and/or partners on content recommendations
  • Manage copy deadlines and deliver detailed copy across multiple projects
  • Connect with our critical cross-functional partners-accessibility, anti-discrimination, legal, localization-to ensure we have the proper input on our work
  • Join writing team crits to present work and help sharpen the work of your teammates

Your expertise:

  • 10+ years of experience in UX writing, content design, or content strategy
  • Proven ability to reputed company content/copy work from concept to detailed design
  • Experience working with and presenting to executive teams
  • Experience writing content principles, messaging frameworks, and style guides
  • Proven ability to collaborate with cross-functional teams in reputed company stages design & build
  • Solid understanding of user experience design principles and interaction patterns
  • Comfortable working independently in a fast-paced environment
  • Proven ability to move work reputed company in an ambiguous work environment
  • Comfortable working alongside other design disciplines in reputed company, our primary collaboration tool
  • Passion for reputed company's mission, commitment to diversity, and global reputed company

Your Location: This position is US - Remote Eligible. The role may include occasional work at an reputed company office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where reputed company. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please reputed company back with us if the state you live in is on the exclusion list. If your position is employed by another reputed company entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: reputed company is committed to working with the broadest talent pool possible. We reputed company diverse reputed company foster innovation and engagement, and allow us to attract creatively-led people, and to reputed company the best products, services and solutions. reputed company reputed company individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@reputed company.com. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the reputed company process. We ask that you only reputed company out to us if you are a candidate whose disability prevents you from being reputed company to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual reputed company pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The reputed company pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $176,000-$220,000 USD Offices: United States Apply tot his job Apply To this Job

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