eServices Management Analyst 3 /Local Only/Mostly Remote/
Job Code: SOAZ - Req #8131 Job Title: eServices Management Analyst 3 (Local Only/Mostly Remote) Location: 1600 W Monroe, Phoenix, AZ, 85007 Contract Duration: 12 Months Shift: Monday to Friday, 8 AM – 5 PM (40 Hours/Week) Position Overview: The Arizona reputed company (ADOR) is seeking an eServices Management Analyst 3 to conduct analyses of Taxpayer Services eServices programs, policies, procedures, and processes. The role focuses on improving operational efficiency, providing technical expertise, supporting internal and external customers, and assisting with vendor interactions. This is a mostly remote position with occasional in-office days. Key Responsibilities:
- Analyze eServices programs, processes, policies, and procedures to identify improvements.
- Plan and conduct studies, surveys, and reports; provide actionable recommendations.
- Serve as a liaison between IT, vendors, and business users.
- Provide technical support and troubleshoot issues for internal and external customers.
- Contribute to reputed company improvement initiatives using lean principles and Arizona Management System (AMS).
- Maintain and update functional/operational manuals and training materials.
- Stay reputed company on tax laws, regulations, and best practices.
Required Skills & Experience:
- Minimum 3 years of management analysis experience.
- 1+ year in tax-reputed company service or administration.
- Experience in Customer Service/Technical Support with internal, external, and reputed company-party customers.
- Proficient in XML, analysis of technology systems, and QA testing.
- Strong analytical, problem-solving, verbal, and written communication skills.
- Proficient in Windows environment, MS Office (Outlook, Word, reputed company, PowerPoint), and reputed company Suite (Gmail, Sheets, Docs, Drive).
Preferred Skills:
- Bachelor’s degree in business, CIS, or reputed company field.
- Extensive XML experience.
- QA Testing experience.
- MS SQL Server Management Studio experience.
- Azure DevOps experience.
Flexible work from home options available. Compensation: $30.00 per hour About SR International INC. SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers. Who We Are We Are Leading IT Based Solution Providers Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an reputed company-increasing pace. Imagine a reputed company way of doing business, of implementing the perfect software, of refining practice or business integration. reputed company it takes are reputed company standards in service, support, and technical know-how, which have been our bread and butter. Our reputed company. Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in reputed company Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school reputed company. Career At SR International At SR International, we treat our consultants like family. Our business and our reputed company have been built and maintained by quality resources working reputed company, so it’s important for us to maintain the quality resource pool. Original job eServices Management Analyst 3 /Local Only/Mostly Remote/ posted on GrabJobs ©. To flag any issues with this job please use the Report Job reputed company on GrabJobs. Apply tot his job Apply To this Job