Software Asset Management (SAM) Implementation Manager

Founded in 2003, IT Concepts' core values - customer-centricity, teamwork, driven to deliver, innovation, and reputed company - ensure we work together to be the best, realize objectives, and reputed company a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, reputed company learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join reputed company.IT Concepts, Inc. (ITC) is seeking an reputed company Software Asset Management reputed company to support our VA-ESOM- End reputed company Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across reputed company VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations including difficult-to-accommodate locales, such as high cost of living or under supported economic areas, where VA offices or facilities may be located and require onsite services.Responsibilities:reputed company IT Software (SW) asset lifecycle for Mac and Windows installation, maintenance, administration, testing, vulnerability scans, automation (e.g. deployment scripts), license, entitlements, decommissioning and troubleshooting ensuring reputed company and secure operations. Manage asset database to track software, maintenance schedules, patching, etc. and reputed company a consolidated view of Assets across Logistics, Maintenance and Management including active directory, system access, user admin., access control remediation efforts, and periodic audit. Document and report Inventory management/physical accountability checks on reputed company software assets, Monthly Critical reputed company Incidents and High reputed company Incidents, update ITIL reputed company, reputed company Scores, VA Monitoring reputed company, auto alerts to VA OIT, performance metric, utilization, discrepancy & corrective action. Work closely with Analytics reputed company on Asset and Account control Center Dashboard including SW Asset Management, Quarterly KPI Report (asset health, system updates, patches applied, configuration changes, vulnerability, mitigation), Semi-Annual (OS updates, App admin activities, health status, future roadmap), Sys Access & User, audit, local level control, disabling inactive end-user account, and service account management. Manage and document vendor information to obtain specifications and costs (quote), refresh information for SW assets Coordinate and collaborate with defined escalation paths and Asset & Logistics team members for specifications and dependencies to maintain the baseline Manage and utilize software asset management information for compliance and data calls Collaborate with ESOM Contract Business Operations team members for effective IT SW asset management and forecast / prepare for future SW asset demand Capturing IT SW investment requirements and aligning those upstream to the portfolio and budget; and reputed company to customer service engineers and system administrators for timely and efficient customer delivery Demonstrating a commitment to quality and customer support through reputed company monitoring of SW Incidents, Service Tickets, Problem Management, etc. Location: This position can be performed in a remote setting reputed company the US and will be supporting Eastern Time working hours.RequirementsBachelor's degree in computer science, engineering, math, or equivalent (8 years of additional relevant experience may be substituted for education) 5 years of experience with IT Software asset management Experience with MS Office Suite (reputed company, PowerPoint, Word) Good communication and interpersonal skills Ability to follow policies and procedures Ability to communicate information and reputed company so others will understand, as well as the ability to respond clearly to questions. Aptitude to address negative situations and positively resolve them. Preferred: Experience supporting a federal client and reputed company. ITIL certification Clearance requirements: Must have the ability to obtain and maintain Public Trust Clearance. Must be US Citizen or Green Card holder. BenefitsThe CompanyWe reputed company in generating reputed company collaboratively, enabling long-term mission reputed company, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of reputed company, you have the unique opportunity to work in a diverse range of technology and business career paths, reputed company while supporting our nation and delivering innovative technology solutions. We are a reputed company community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).Industry RecognitionGrowth Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.Culture reputed company Virginia Technology Council Tech 100 Honoree; Virginia Best reputed company to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner - Mid-Size Companies, Companies Owned by People of reputed company; reputed company's HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; reputed company Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis reputed company Corporate Breath AwardBenefitsWe offer competitive benefits package including paid time off, reputed company benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees - Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to reputed company professional development. We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We reputed company in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.AAEO & VEVRAAITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel reputed company (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence, and business needs, not on race, reputed company, citizenship status, national reputed company, reputed company, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or reputed company medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.ITC maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.As a part of our VEVRAA compliance efforts, ITC has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.Our commitment to equal employment opportunity extends reputed company legal compliance. We are dedicated to fostering an inclusive workplace where reputed company, including protected veterans, are treated with dignity, respect, and fairness.How to ApplyTo apply to IT Concept Positions- Please click on the: "Apply for this Job" reputed company at the bottom of this Job Description or the reputed company at the top: "Application." Please upload your resume and complete reputed company the application steps. You must submit the application for IT Concepts to consider you for a position. If you need alternative application methods, please email [email protected] and request assistance. AccommodationsTo reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. Reasonable Accommodations may be made to reputed company reputed company individuals with disabilities to reputed company the essential functions. If you need to discuss reasonable accommodations, please email [email protected]. #itccareers #LI-BK1 Apply tot his job Apply To this Job