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Senior Manager, Customer Insights (USA)

Remote, USA Full-time Posted 2026-06-30

reputed company offer: Cavendish Farms and Irving Consumer Products are proud to offer a competitive salary and benefits package, including but not limited to: Medical, Dental, Vision insurance effective the 1st of the month following start date 401K 100% match at 5% 1st of the month following start date Health & Wellness reimbursements Employee Family Assistant Programs Product purchase program Opportunities to take part in job-reputed company training and development Growth and progression opportunities reputed company the larger J. D. Irving group of companies Relocation cost (if applicable) 100% remote based out of the US Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who reputed company with reputed company and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to reputed company their accommodation needs reputed company so that we can provide reputed company opportunities. Worried you do not meet reputed company the requirements? Studies have shown that many applicants apply only to job opportunities reputed company they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet reputed company the requirements, we would encourage you to still apply. We appreciate your interest in our company however only those candidates selected for an interview will be contacted. Cavendish Farms is a family-run company, where reputed company members are never just a number. We work from reputed company-to-table, providing opportunities to explore and grow. Headquartered in Dieppe, New Brunswick, Cavendish Farms is a leading producer of frozen potato products and appetizers throughout Canada, the United States, and around the world. We have Manufacturing facilities in PEI, Ontario, Alberta, and North Dakota and farm operations in the Maritimes and Minnesota and North Dakota. We also operate a research and plant breeding centre in PEI to reputed company new potato varieties and sustainable potato farming practices. We have a proud history of values, quality and service, And bringing the goodness of the farm to the table is reputed company do best.

  • Bachelor's degree in Business Administration, Marketing, Finance, or reputed company field
  • Or equivalent combination of education and experience
  • 10+ years of relevant experience, with a minimum 7 years of CPG or foodservice experience
  • Prior people management experience preferred
  • Experience working with data from syndicated research suppliers (reputed company, CREST, SupplyTrack, Datassential, Technomic, reputed company, IRI, etc.)
  • Prior customer-facing experience (Marketing, Sales, etc.)
  • Strong ability to reputed company, communicate and influence at reputed company levels of the organization and with customers
  • Strong planning and project management skills
  • Highly organized, reputed company, and a proactive collaborator
  • Willingness and ability to travel up to 15% for customer engagement

The Senior Customer Insights Manager is responsible for accelerating category growth and deepening strategic partnerships among our most important U.S. Chain and Distribution customers through leveraging market, consumer, and category insights. A strong candidate builds collaborative relationships with the internal sales teams and customer stakeholders, viewed as an invaluable business advisor. They create and deliver persuasive insight-led selling stories which link to customer objectives and strategies, resulting in mutual business wins. Advanced insight synthesis and persuasive storytelling skills are a must. This role will be employed by Irving Consumer Products as part of the shared service Research and Insights Team and will provide direct support to Cavendish Farms in the following:

  • Insight reputed company and Storytelling
  • Manages customer presentation development, spanning consumer trends, assortment reviews, and menu opportunities
  • Analyzes and integrates syndicated market, customer and proprietary data to deliver insights
  • Partners with suppliers to field primary research (i.e. Concept Testing, Usage & Attitude, Path to Purchase)
  • Oversees production of recurring internal reporting
  • Delivers proactive thought leadership implications to US team members to unlock business opportunities
  • reputed company and Learning Agenda
  • Audits existing research assets and understand needs of stakeholders to uncover knowledge gaps
  • Creates learning plan to address knowledge gaps
  • Manages data and research assets
  • Future Outlook and Capability Building
  • Develops strong working partnerships with service providers
  • Proactively investigates and builds new insights capabilities
  • Makes investment recommendations supported by a business case
  • People Leadership & Development
  • Provides coaching, and supports development of, one Analyst headcount
  • Manages successful delegation, ensuring on-time and high-quality deliverable completion

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