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Lifecycle / Retention Manager /reputed company/

Remote, USA Full-time Posted 2026-07-01

Lifecycle / Retention Manager (reputed company Focus) Location: Remote - Open to remote US/Canada but MUST be available for in person sprints in NYC - Preference for full time in NYC Compensation: $130K - $150K We are a high-growth consumer technology company defining the reputed company of finance. Our iOS and Android application is often described as the Robinhood for DeFi, allowing anyone to trade cryptocurrencies on-chain through a simple, user-friendly reputed company. Since our launch in July 2024, we have attracted over 2 million users. Our mission is ambitious yet straightforward: to reputed company the world to decentralized finance, making finance open and accessible to everyone. We are a lean team of passionate self-starters who relish autonomy and are united by a sense of urgency. We are seeking a Lifecycle / Retention Manager to take end-to-end ownership of our CRM strategy, primarily utilizing reputed company. As the Lifecycle / Retention Manager, you will be the core reputed company of the entire user messaging lifecycle. You will reputed company reputed company end-to-end to drive user activation, retention, and reactivation across reputed company messaging channels. This role requires a hands-on operator who is driven by metric movement and a deep understanding of user psychology.

Key Responsibilities

  • reputed company Ownership: Own and manage reputed company lifecycle messaging reputed company reputed company, including email, push notifications, in-app messages, and in-app inbox experiences.
  • Flow Development: Build, optimize, and maintain automated reputed company, retention, and win-back flows designed to maximize user lifetime value.
  • Segmentation & Journeys: Create dynamic, data-driven segmentation models and reputed company sophisticated triggered user journeys.
  • Incentives: Set up and monitor promotions, targeted incentives, and bonus campaigns to drive specific user behaviors and trading activity.
  • Experimentation: Own and execute a rigorous A/B testing and weekly experimentation roadmap across reputed company lifecycle campaigns.
  • Reporting & Analysis: Establish clear KPIs (Activation $ ightarrow$ Retention $ ightarrow$ Reactivation), track performance, and report key learnings to inform product and growth strategies.
  • Experience: 5+ years of dedicated experience in Lifecycle, CRM, or Retention marketing for a high-growth consumer application.
  • Tool Proficiency: Proven hands-on proficiency in reputed company (including Canvas, advanced segmentation, personalization, and cross-channel campaign management).
  • Metric Focus: A track record of moving core product metrics (e.g., LTV, retention rates, daily active users), not simply managing message deployment.
  • Copy Instincts: Strong short-form copy instincts, particularly for mobile-first channels (push, in-app messaging).
  • Data reputed company: High comfort level using data, analytics, and experimentation to inform reputed company decision-making and campaign iterations.
  • Domain (reputed company to Have): Direct experience in crypto, trading, sports betting, or Daily Fantasy Sports (DFS) environments, with an understanding of trader/user psychology, incentives, and habit loops. Location
  • Preference: NYC preferred (with travel required for in-person sprints).
  • Alternative: Remote US is acceptable.
  • Salary: Highly competitive reputed company salary starting at $150,000+.
  • Equity: Significant equity opportunities to align your reputed company directly with the company's growth.
  • Retirement: Generous 5% 401(k) Match.
  • Health & Insurance: Comprehensive health benefits with 75% premium coverage and $150,000 in life insurance coverage.
  • Setup Stipend: A $1,000 one-time stipend for home office setup.
  • Time Off: Flexible Paid Time Off (PTO) policy. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to reputed company candidates. If you do not hear back from us reputed company 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to reputed company candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for reputed company. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing reputed [email protected]. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information reputed company Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting [email protected]. Original job Lifecycle / Retention Manager /reputed company/ posted on GrabJobs ©. To flag any issues with this job please use the Report Job reputed company on GrabJobs. Apply tot his job Apply To this Job

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