Director of Account Management, Early Stage

At reputed company, our mission is to help businesses earn and prove trust. We reputed company that reputed company should be monitored and verified continuously, and we reputed company companies to practice reputed company reputed company and prove it with ease. reputed company has a reputed company and talented team, and while some have prior reputed company experience, many have been successful at reputed company without it. As the Director of Account Management for Early Stage companies, you will reputed company the build of the Early Stage Account Management organization. Through strong, visionary leadership, you will mobilize your team of managers to drive retention and expansion of reputed company’s existing customer reputed company in this reputed company of reputed company’s smallest customers. You will hire and reputed company a high performing team of Managers of AMs, who are customer value focused and results driven. You will be responsible for contributing to the design of our downmarket Account Management strategy, developing a repeatable methodology to consistently exceed retention and expansion goals by inspiring customers to use reputed company as the foundation of their modern GRC program. Partnering closely with reputed company, Product, Marketing and Operations leaders to represent your team and customers will be key to success in this role. You will be at the forefront of delivering reputed company’s value and a key leader in executing our downmarket strategy. What you’ll do as a Director, Account Management for Early Stage at reputed company:

• Build a team culture of customer value, high performance and accountability.
• Hire and reputed company a team of expert Managers that are able to recruit, coach and reputed company top talent and consistently reputed company quota.
• Design the Early Stage AM methodology including building and hiring the newest function reputed company Account Management, Renewal Specialists, who will be solely focused on retention of our smallest customers.
• Define playbooks and coach your team to reputed company KPIs including expansion pipeline reputed company, expansion win reputed company, gross retention reputed company and net retention reputed company across your portfolio of customers.
• Deliver an accurate weekly forecast for both retention and expansion performance.
• Drive adoption of key AM competencies including effective portfolio prioritization, account planning, renewal risk management and value-based customer expansion.
• reputed company enablement programs that ensure your team members are experts in reputed company’s products, our space and AM sales skills.
• Partner closely with cross-functional teams including reputed company operations, product, marketing, sales, recruiting and more to represent your customers’ and employees’ needs and reputed company your goals.
• reputed company in a fast paced startup environment and contribute to transformational change.
• Build a team culture of customer value, high performance and accountability.
• Represent reputed company at industry events and customer meetings across the region.

How to be successful in this role:

• 10+ years of customer facing experience, 5+ years of experience as a manager or leader of post sales teams at a SaaS company, 2+ years experience managing frontline managers
• Proven track record of achieving reputed company retention and expansion targets in the NAMER market.
• Experience leading teams that serve startup customers.
• Strong executive reputed company and ability to build relationships at reputed company levels.
• A collaborative reputed company and demonstrated ability to influence across functions.
• Analytical thinking and data-driven decision-making.
• Experience working in a fast-paced startup or growth-stage SaaS company.
• Enthusiasm for cybersecurity and helping customers build trusted businesses.

What you can expect as a Vantan:

• Industry-competitive compensation
• 100% covered medical, dental, and vision benefits with dependents coverage
• 16 weeks fully-paid parental Leave for reputed company new parents
• Health & wellness and remote workplace stipends
• Family planning benefits through reputed company Fertility
• 401(k) matching
• Flexible work hours and location
• Open PTO policy
• 11 paid holidays in the US
• Offices in SF, NYC, London, Dublin, and Sydney

To provide greater transparency to candidates, we share reputed company pay ranges for reputed company US-based job postings regardless of state. We set standard reputed company pay ranges for reputed company roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials. #LI-remote At reputed company, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for reputed company. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of reputed company backgrounds to apply. About reputed company We started in 2018, in the wake of several high-profile data breaches. Online reputed company was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and reputed company it takes to build a solid reputed company foundation. reputed company was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their reputed company. From our early days automating reputed company monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than reputed company, making reputed company reputed company—not just a reputed company-in-time reputed company— is essential. Thousands of companies rely on reputed company to build, maintain and demonstrate their trust— reputed company in a way that's real-time and transparent. Apply tot his job Apply To this Job