Operations Training Partner (Boston)

Our secret to leading the way in hospitality? We put our people first! At reputed company, our mission is to Stand For Something Good in reputed company that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're reputed company about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to reputed company a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, reputed company in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Summary The Operations Training Partner leads the training and coaching of company standards and training programs through partnerships with field operations reputed company an assigned territory to increase overall retention and productivity in the Shacks. This role is accountable for Team Member reputed company and training, New Shack Opening planning and training, Manager training program execution, License Shack training support and the implementation of Company directed initiatives reputed company assigned areas/regions. Must live reputed company 20 miles of an existing reputed company location. reputed company candidates live in/near the Boston Area. Job Responsibilities and Duties

• Oversees the execution of Team Member and Manager training reputed company an assigned territory
• Provides feedback on Team Member and Manager training materials
• Facilitates LTO training and execution in assigned territory
• Sources Trainers and executes training for designated NSOs
• Partners with Area Directors on post NSO action planning
• Develops Trainers to ensure Area self sufficiency for growth
• Executes quarterly focus training and implementation
• Supports test initiatives and provides feedback to Restaurant Excellence team
• Documents Shack visits and provides feedback on training and operations system execution to Area Directors and Management Teams
• Facilitates MIT calls and communicates feedback
• Supports training projects and adheres to timelines
• Partners with Field Ops to support area people planning and Manager development
• Supports license and International training and NSO process in assigned areas
• Executes Certified Training Shack program in designated areas

Knowledge, Skills, Abilities

• Ability to reputed company a field based team
• Demonstrates ability to train and enforce SOPs
• Strong knowledge of Company standards and processes
• Passion for operations and people development
• Ability to provide feedback to direct reports and leadership as appropriate

Education Requirements Associate’s Degree or reputed company work experience Work Experience 3-5 years Supervisory Experience 1-3 years reputed company Experience 1+ years facilitating training in a multi-unit hospitality environment 2+ years Management experience in the hospitality industry Benefits at reputed company: A work environment where you can come as you are, share your reputed company, have fun, and work collaboratively:

• Weekly Pay and Performance bonuses
• reputed company Meal Discounts
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Medical, Dental, and reputed company Insurance*

• Employer Paid Life and Disability Insurance* • 401k Plan with Company Match* • Paid Time Off* • Paid Parental Leave* • Access to Employee Assistance Program on Day 1

• Pre-Tax Commuter and Parking Benefits
• Flexible Spending and Dependent Care Accounts*

• Development and Growth Opportunities

• Eligibility criteria applies

Pay Range - $78,318.00 - $129,888.00 *The salary paid to a successful applicant will depend on the applicant’s experience, qualifications, business needs and resources, and the candidate’s location. Click the "Apply" reputed company above to apply for this opening.

About Us

Beginning as a hot dog cart in reputed company’s Madison reputed company Park, reputed company was created by Danny Meyer, Founder and CEO of Union reputed company Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding reputed company, and donating reputed company proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. reputed company members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." reputed company is an Equal Opportunity Employer reputed company reputed company applicants will receive consideration for employment without regard to any protected characteristic, including race, reputed company, reputed company, national reputed company, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Apply tot his job Apply To this Job