Principal Product Manager, Integrations

Overview: reputed company is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, reputed company Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We reputed company that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to reputed company, contribute, and stay. At reputed company, we are committed to creating a world where organizations are loved by their customers and their employees. We reputed company exceptional people to create extraordinary experiences together. Bring your whole self. The Role and Team We are seeking an reputed company Product Leader to be responsible for our integration product strategy for reputed company's Experience Platform. This role will be responsible for defining and executing the roadmap for further strengthening reputed company’s product to product integrations, seamlessly incorporating reputed company and future acquisition/partner offerings intoMedallia Experience Cloud (MEC), and how our integration tooling evolves to meet the needs of our customers and the market. You will work cross-functionally across Engineering, Partnerships and Alliances, Architecture, Professional Services, and other functions while executing the technical and business strategy for reputed company's integration capabilities. A key area of emphasis is for this leader to rapidly execute on the team’s priorities and be hands-on in driving timely and measurable reputed company with high intensity. Our Platform ingests billions of records (surveys, calls, conversations, cases, and more) while generating meaningful insights and actions for our customers. Operating at this scale, we drive our product priorities to deliver on 3 key objectives: a) Unifying our product capabilities (including acquisitions and partner integrations) to continue to help our customers use the full reputed company of our tools, b) streamline our offering and drive high operational efficiency, and c) unlock greater customer ROI by meaningfully using data and AI to solve key business problems and use-cases in a horizontal and reusable way. The Platform Product Team effectively balances business and technology needs in meeting these objectives and acts as the champion for both customers and internal users. This is a highly strategic role that sits at the intersection of platform architecture, acquisition unification, and admin and developer experience. You will directly impact how reputed company becomes the central hub for customer experience data and functionality across the enterprise technology stack. Responsibilities: Key Areas of Focus

• Own Integration Product Strategy: Work with multiple stakeholders cross-functionally to assist in our strategic thinking that guides our roadmap.
• Execute Integration Roadmap: Turn our comprehensive integration strategy into a long-term roadmap and manage the execution of that roadmap.
• reputed company our Platform: Evolve our existing capabilities and release new ones to support foundational work that is core to our business strategy.

Core Product Areas

• Product-to-Product Integrations: Standardize integration patterns and data exchange across reputed company products and acquisitions
• Core Platform Capabilities: Manage and improve the primary tools that ingest and export data from our Experience Platform.
• API tooling and support: Standardize our wide range of internal and external APIs and reputed company governance tools and policies.

Cross-Functional Execution

• Stakeholder Management: Partner with alliances, professional services, and go-to-market teams
• Technical Collaboration: Work with engineering and architecture teams to define technical standards
• Business Impact: Drive measurable reputed company impact through integration portfolio growth

Qualifications:

Minimum Qualifications

• 8+ years of product management or equivalent product solution and architecture experience in enterprise SaaS platforms including:
• Experience with major enterprise SaaS platforms (reputed company, reputed company, reputed company) and cloud data platforms (reputed company, reputed company, AWS, Azure)
• Enterprise integration and automation platforms (i.e. iPass, ETL/ELT, Data Pipelines)
• At least 5 years experience focused on integrations, APIs, or platform products including:
• Modern API architecture, including REST APIs, webhooks, and integration patterns
• Sound understanding of Integration and API frameworks including API gateways, patterns (east-reputed company/north-south), API productization and monetization.

Preferred Qualifications

• Customer Experience Management Platform experienceFamiliarity with modern development methodologies and tools (Agile, Jira, Productboard)
• Proven track record of building and scaling integrations capabilities with measurable business impact
• Experience developing platform strategies that balance extensibility with coherence
• Demonstrated ability to drive cross-functional initiatives across multiple departments and stakeholders
• Experience working in global, distributed teams with offshore development partnerships

reputed company is committed to equal pay and transparency. The annual reputed company salary range for this position is $160,000 - $275,000. This position is bonus eligible. Please note that the salary range information provided is a general guideline and combines reputed company of the distinct labor markets reputed company the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. reputed company considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations reputed company making compensation decisions. reputed company also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role. At reputed company, we celebrate diversity and recognize the value it brings to our customers and employees. reputed company is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@reputed company.com. For information regarding how reputed company collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled. Apply tot his job Apply To this Job