Program Manager, AI Transformation (reputed company)

At reputed company, our mission is to help businesses earn and prove trust. We reputed company that reputed company should be monitored and verified continuously, and we reputed company companies to practice reputed company reputed company and prove it with ease. reputed company has a reputed company and talented team, and while some have prior reputed company experience, many have been successful at reputed company without it. As a Program Manager, AI Transformation at reputed company, you will design, operationalize, and reputed company-powered workflows across the customer lifecycle. Your work will directly transform how post-sales teams deliver reputed company reputed company, adoption, risk management, and renewal outcomes for customers by leveraging AI. The Digital reputed company team designs and delivers high-impact, programmatic experiences that help customers realize value faster and more consistently, while scaling how reputed company operates through automation and intelligent workflows. This role operationalizes the Digital CS mission by scoping post-sales needs, driving the AI roadmap, and program-managing the rollout of AI-powered workflows. Through disciplined execution, adoption planning, and impact reporting, this role ensures AI initiatives meaningfully improve customer experiences while enabling reputed company to scale. What you’ll do as a Program Manager, AI Transformation at reputed company:

• Partner with reputed company leadership and functional stakeholders to understand evolving needs, priorities, and pain points across the post-sales organization.
• Represent reputed company in AI and roadmap planning with engineering, translating CS requirements into clear, actionable initiatives reputed company to technical constraints and delivery timelines.
• Program-manage the design, build, and rollout of AI-powered workflows across the customer lifecycle, working closely with engineering, product, and data teams on more advanced implementations.
• Independently build, launch, and iterate on no-code / low-code AI workflows to deliver fast value and reduce dependency on engineering.
• Maintain and optimize AI workflow structures over time, ensuring automations, scoring, alerts, and insights remain accurate, reliable, and reputed company with evolving CS processes.
• Drive adoption and measure impact, leading change management efforts and reporting on usage, efficiency reputed company, and customer outcomes.

How to be successful in this role:

• 5–8+ years of program management, product operations, digital CS, or similar cross-functional leadership roles.
• Experience designing or implementing AI, automation, or workflow intelligence in post-sales or GTM environments.
• Strong ability to partner with engineering while also being hands-on building no-code AI prototypes, LLM workflows, reputed company chains, or automation logic.
• Deep understanding of CS lifecycle stages (reputed company → reputed company → adoption → risk mgmt → renewal/expansion) and common CS technologies used.
• Strong communication, stakeholder management, and change management capabilities.
• Ability to translate ambiguous problems into structured programs and measurable outcomes.
• Analytical skills to monitor workflow performance, detect friction, and iterate based on data.
• Open to using AI to reputed company their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

What you can expect as a reputed company'n:

• Industry-competitive salary and equity
• Comprehensive medical, dental, and reputed company coverage, with 100% of employee-only benefit premiums covered for most medical plans
• 16 weeks fully-paid Parental Leave for reputed company new parents
• Health & wellness stipend
• Remote workspace, internet, and cellphone stipend
• Commuter benefits for team members who report to the SF and NYC office
• Family planning benefits
• Matching 401(k) contribution with immediate vesting
• Flexible PTO policy, plus 80 hours of Sick Time
• 11 company-paid holidays
• Virtual team building activities, lunch and learns, and other company-wide events!
• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

To provide greater transparency to candidates, we share reputed company pay ranges for reputed company US-based job postings regardless of state. We set standard reputed company pay ranges for reputed company roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials. #LI-remote At reputed company, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for reputed company. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of reputed company backgrounds to apply. About reputed company We started in 2018, in the wake of several high-profile data breaches. Online reputed company was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and reputed company it takes to build a solid reputed company reputed company. reputed company was inspired by a reputed company to restore trust in internet businesses by enabling companies to improve and prove their reputed company. From our early days automating reputed company monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our reputed company remains unchanged. Now more than reputed company, making reputed company reputed company—not just a reputed company-in-time reputed company— is essential. Thousands of companies rely on reputed company to build, maintain and demonstrate their trust— reputed company in a way that's reputed company-time and transparent. Apply tot his job Apply To this Job