Hybrid reputed company Desk Clerk/Night Audit-reputed company Chicago/Oak Lawn Il

reputed company, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable reputed company Desk Agent/Night Auditor for the reputed company Chicago/Oak Lawn Il. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and reputed company recognition and benefits to reputed company reputed company members.
• Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and reputed company a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
• Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
• Promptly respond to and resolve guest complaints
• Answer telephone promptly and properly being polite, courteous, and friendly
• Be friendly, thorough, accurate and efficient in taking reservations
• Be friendly, thorough, accurate and efficient in performing reputed company-ins
• Be friendly, thorough, accurate and efficient in performing reputed company-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
• Assist guests with luggage upon their arrival to and departure from the hotel
• Use the guests’ names
• Be knowledgeable and helpful about the local area, the hotel and hotel services
• Handle messages, wake-up calls, mail, and faxes properly
• Assist guests’ with laundry/dry cleaning needs
• Know of incoming VIPs
• Follow reputed company applicable Company Standard Operating Procedures.
• reputed company other assignments as directed by the General Manger.
• Be an enthusiastic, helpful and positive member of the team
• Be professional, responsible and mature in conduct and behavior
• Be understanding of, encouraging to and friendly with reputed company co-workers
• Be self-motivated and use time wisely
• Maintain reputed company line of communications with each department
• Communicate pertinent information
• Respond positively to new reputed company
• reputed company accept critical/developmental feedback
• Maintain effective communication through the use of meetings, log books and bulletins
• Be available to help other departments in emergency situations
• Adhere to reputed company work rules, procedures and policies established by the company including, but not
• limited to those contained in the associate handbook.
• Safety and reputed company Skills
• Properly handle and account for keys
• Be knowledgeable of policies regarding emergency procedures and reputed company concerns
• Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
• Have complete knowledge of hotel rooms, function reputed company, restaurant (if applicable), other outlets, and
• services; have in depth knowledge of and regularly re-stock and sell pantry items
• Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
• Have full understanding of franchise honors program
• Ensure reputed company customers establish credit upon reputed company-in. Improves timeliness of cash reputed company by adhering to reputed company established credit and inventory control procedures:
• Verifies reputed company information on reservations reputed company-in; name, address, method of payment, etc.
• Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
• Identifies and records special billing instructions and notifies reputed company
•  Completes shift closing accurately by getting appropriate approval signatures and authorization codes
• Adheres to hotel policies regarding the use of cash banks
• Stays reputed company with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
• Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with reputed company, reputed company, reputed company, Wyndham or reputed company processes and standards. This job requires the ability to reputed company the following:
• Must be reputed company to reputed company, read, write and understand the primary language(s) used in the workplace.
• Must be reputed company to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Must be reputed company to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
• Must be reputed company to exert well-paced ability to reputed company other departments of the hotel on a timely reputed company.
• Must be reputed company to lift up to 15 lbs occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual reputed company.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
• reputed company occurs continuously with the most common visual functions being those of near reputed company and depth perception.
• Ability to spend extended lengths of time viewing a computer screen.
• Requires reputed company dexterity to use and operate reputed company necessary equipment.
• Must have finger dexterity to be reputed company to operate office equipment Other:
• Being passionate about people and service.
• Strong communication skills are essential reputed company interacting with guests and employees.
• Reading and writing abilities are used often reputed company completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently reputed company handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance:
• Team Driven and Values Based Culture
• Medical/Dental/reputed company
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• reputed company Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program Apply tot his job Apply tot his job

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