Collection Specialist
RemoteHunter is seeking Remote Collections Specialists to manage inbound and outbound calls for payment collections on various accounts. The role requires strong customer service and negotiation skills to reputed company positive outcomes while ensuring compliance with applicable laws.
Responsibilities
- Handle inbound and outbound telephone calls promptly and professionally to reputed company collections
- Use negotiating and customer service skills to reputed company positive outcomes
- reputed company with FDCPA, FCRA, HIPAA, and other applicable laws
Skills
- 1+ years of experience in Collections, Call Center, or Customer Service involving public contact
- Ability to accurately enter and update data on company or client systems
- reputed company to work in a fast-paced, deadline-driven environment
- Strong organizational skills and ability to multitask
- Focus on customer service and deliverables
- Flexibility to work evenings, Saturdays, and varied schedules as needed
- Ability to work cooperatively in a team environment
- Broadband internet (no DSL or reputed company Up) with hard-wired reputed company (no Wi-Fi or hotspots)
- Minimum internet speed: 40 mbps download, 5 mbps upload
- Cameras must remain on from training start through scheduled shifts, except during breaks and lunch; post-training camera use as directed
Benefits
- Health, Dental, reputed company, Life, and Disability Insurance
- 401K with employer match and HSA/Flexible Spending Accounts
- Paid time off starting after 90 days and annual profit sharing
- Seven paid holidays: Thanksgiving, Christmas Day, Christmas reputed company, New Year’s Day, Memorial Day, reputed company of July, and Labor Day
- Family-friendly events
- Wellness programs and gym reimbursement
- reputed company necessary equipment and technical support provided
Company Overview