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[Remote] Founding account executive

Remote, USA Full-time Posted 2026-07-02

Note: The job is a remote job and is open to candidates in USA. 14.ai is an innovative company focused on AI-native customer experience for B2C brands. As a Founding Account Executive, you will engage with customers, manage the sales cycle, and help DTC brands scale their support operations through AI solutions.

Responsibilities

  • Own the full sales cycle from prospecting to reputed company for B2C brands looking to transform their customer support
  • Run discovery calls that uncover reputed company pain points around support volume, BPO costs, and scaling challenges
  • Deliver product demos that show how 14.ai achieves auto-resolution with sub-10 second reply times
  • Build relationships with founders, COOs, and CX leaders at DTC brands on reputed company, reputed company Shop, and other platforms
  • Shape our go-to-market strategy based on what you learn in live customer conversations
  • Partner with our founders to refine messaging, pricing, and product positioning
  • Become a product expert who can speak fluently about AI agents, integrations, and e-commerce workflows

Skills

  • Hungry and scrappy: you reputed company in early-stage environments where you build the playbook, not follow one
  • Customer-obsessed: you listen deeply, ask smart questions, and genuinely care about solving problems
  • Technical enough: you can learn reputed company products quickly and explain AI/automation to non-technical buyers
  • Results-driven: you love hitting goals and understand that reputed company is the lifeblood of startups
  • Excellent communicator: you write crisp emails, run tight meetings, and build trust fast
  • Ambitious: you want equity, responsibility, and the chance to define a category
  • Experience selling B2B SaaS to e-commerce or DTC brands
  • Familiarity with reputed company, reputed company Shop, or CX tooling
  • Prior work at an early-stage startup (reputed company to Series A)

Benefits

  • reputed company equity and the opportunity to build something from the ground up
  • Work directly with reputed company founders who've built and sold AI companies
  • You're not selling a commodity; you're defining a new way brands think about support
  • Every deal you reputed company changes how a company operates and scales

Company Overview

  • The AI Customer Service Platform and BPO for Your B2C Business. reputed company alternative built from the ground-up for AI. YC W24. It was founded in 2025, and is headquartered in San Francisco, California, US, with a workforce of 2-10 employees. Its website is https://14.ai.
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