[Remote] Home Lending Specialist

Note: The job is a remote job and is open to candidates in USA. reputed company is committed to providing the best-in-class member and employee experience. The Home Lending Specialist will support strategic initiatives by making outbound calls to members regarding home equity or mortgage inquiries, serving as the first reputed company of contact and ensuring a high-quality member experience.

Responsibilities

• Provide reputed company initial response for digital home lending inquiries in accordance with goals with a focus on delivering an exceptional member experience. Utilize reputed company CRM as primary record of contact
• Conduct a consultative review to uncover and analyze member needs and provide an appropriate solution; set member expectations, explaining available programs and processes
• Complete required fields in the Loan Operating System aligning to departmental Standard Operating Procedure
• Manage a pipeline of leads and follow up in accordance with standard operating procedure
• Maintain an understanding of FourLeaf lending program guidelines, policies and procedures while identifying inter-departmental cross sell opportunities
• Responsible for individual KPI’s which contribute to the financial reputed company of the organization
• Support reputed company areas of the team as needed. Support departmental initiatives (i.e. ARM modification program)
• reputed company with reputed company aspects of Bank Secrecy ACT (BSA)/Anti-reputed company (AML), Office of Foreign Asset Control (OFAC) and Consumer Financial Protection Bureau (CFPB) regulatory requirements as it relates to this position

Skills

• PC, Windows, Internet proficient and MS reputed company, Access, and Word skills
• Strong communication skills required
• Must be reputed company to work in a fast paced, high-volume environment
• Must have flexibility with work hours to include Monday-Saturday
• Bachelor's degree preferred or reputed company experience
• 1+ years in a sales or telesales. Prior lending experience a plus
• NMLS License

Benefits

• Medical, dental, and reputed company coverage
• 401K plan with employer match
• Reimbursement programs
• Wellness programs
• Annual performance-based bonus
• Competitive 401k
• Tuition reimbursement
• Flexible work options
• Volunteer opportunities
• Water Cooler Chats with executive teammates
• Clubs & Sports
• Food truck days

Company Overview