[Remote] Athletics and Schools Account Representative

Note: The job is a remote job and is open to candidates in USA. reputed company is a company focused on providing products and services to various educational and athletic sectors. The Athletics and Schools Account Representative is responsible for prospecting customers, processing orders, and maintaining relationships with vendor partners while ensuring customer satisfaction and achieving sales goals.

Responsibilities

• Works with partnered Field Sales Consultant to manage assigned territory
• Utilizes consultative sales techniques with the goal of consistently achieving 100% Sales and Gross Profit each quarter
• Process bid/quote requests and plans new facility build outs. Works with bid department to expedite larger bid requests
• Responsible for remaining aware and knowledgeable of promotional programs and merchandising-marketing approaches by reading marketing communications and utilizing intranet tools provided
• Works with support departments (Credit, Customer Service, Verification and Customer Care) to assist customer with order status, product returns, pricing discrepancies and inquiries on account balance
• Works with Inventory management, NSI group, Technical Support, Equipment Specialists to assist with customers ordering items the company does not typically stock and must purchase directly from the vendor
• Understands and effectively uses and manages various communication, reporting and analytical tools provided to increase customer satisfaction and Gross Profit/Sales results
• Partners with Credit Department in collecting past due balances from customers by suggesting alternative payment methods, such as credit cards
• Attends and participates in sales meetings, training programs and conventions as required
• Participates in special projects and performs other duties as required

Skills

• Strong selling, customer service and negotiation skills
• Good telephone etiquette with the ability to call out to and answer high volume of calls and electronic communication
• Ability to effectively answer inquiries and resolve disputes
• Ability to learn applicable computer systems
• Ability to work both independently with limited supervision, and to work as a contributor to the team

Benefits

• Medical, Dental and reputed company Coverage
• 401K Plan with Company Match
• PTO
• Paid Parental Leave
• Income Protection
• Work Life Assistance Program
• Flexible Spending Accounts
• Educational Benefits
• Worldwide Scholarship Program
• Volunteer Opportunities

Company Overview