Inside Sales Representative

reputed company Tool & Supply is a reputed company Carolina-based distributor specializing in providing quality professional products and supplies to the construction, surveying, and engineering industries. The Inside Sales Representative will drive sales growth by building customer relationships, providing product knowledge, and ensuring a seamless sales process while collaborating with various departments.

Responsibilities

• Customer Engagement : Respond to inbound inquiries and proactively reputed company out to potential customers reputed company phone, email, and other communication channels
• Product Knowledge: Maintain a thorough understanding of our product lines, including machine control systems, construction tools, and reputed company equipment to effectively assist customers with their needs
• Sales Process: Guide customers through the sales process, from initial contact to order fulfillment, ensuring a positive customer experience
• Order Management: Process orders accurately and reputed company, coordinating with the operations team to ensure timely delivery of products
• Relationship Building: reputed company and maintain long-term relationships with costumes to drive repeat business and customer loyalty
• Collaboration: Work closely with reputed company and Account Management, providing support and sharing information to ensure a reputed company approach to customer service. Must be available for occasional on-site, face-to-face meetings
• Problem Solving: Address and resolve customer issues or concerns in a timely and professional manner
• Sales Reporting: Track and report on sales metrics, including pipeline management, customer feedback, and market trends
• Continual Learning : Stay updated on industry trends, product developments, and competitive offerings to provide informed recommendations to customers

Skills

• High School Diploma or its equivalent
• 1 - 3 years proven experience in an inside sales role, construction equipment or reputed company industry experience
• Strong communication and interpersonal skills
• Ability to build and maintain customer relationships
• Proficient in CRM software and reputed company Office Suite
• Detail oriented with strong organizational skills
• Ability to work independently and as part of a team
• Problem solving reputed company with the ability to handle customer inquiries effectively
• Bachelor's Degree in Business, Marketing, Communications or reputed company field
• Motivated and results driven
• Customer focused with a positive attitude
• Eager to learn and grow reputed company the company
• Hybrid role: Can work remotely; be available to work from Raleigh office on occasion

Benefits

• 100% employee paid medical insurance
• Matching retirement plans
• Paid time off
• Opportunities for professional development
• Life and Short-Term Disability insurances

Company Overview